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Information Technology Services


its training

Boston College ITS offers training for core business and office software applications used at the University for both Windows and Mac computers. Our courses are available to all Boston College faculty and staff at no cost.

A monthly training calendar is posted mid-month, September through March, outlining classes for the following month.

ITS Training also offers "Classes By Request" for groups of 6 or more.

Would you like to request a class for your department? Classes by request are available for 6 or more people. Email us the name of the class and possible dates,

Do you need additional assistance? Email us the topic you need help with, and we'll contact you to discuss additional training resources, such as deskside coaching or training opportunities online or outside BC.

Are you a new employee at Boston College?
  Review the New Employee Technology Essentials.

BC sites are in the process of moving to the new AEM template. Sites on the old template look like the page you are currently reading. All BC Schools (and some offices) currently use the new template (the University Communications site is an example).

Users should register for the appropriate classes based on the template their school/department uses.

All new Adobe Experience Manager users are required to attend Intro to AEM.

PLEASE NOTE: Only register for any AEM class if you manage BC web content with AEM and have permission from your website manager to do so. All registrations will be verified with the Web Technology group.

If you have questions about which class(es) you should take, please contact email or contact Jon McGrath from ITS Training.


NOTE: Simply adding a class from the calendar below to your Google calendar does not register you for training. Please complete the registration form.

This class is for new AEM users.

BC is currently in the process of moving from the Old AEM Template (pages that look like the one you are viewing now) to the New AEM Template (pages that look like this). 

Based on the template of the site that you will be editing, please register for the appropriate Intro session.

This session will cover:

  • AEM and Accessibility.
  • BC web pages and security.
  • The layout of Adobe Experience Manager and how to access content.
  • Using the Sidekick.
  • Editing existing pages in AEM.
  • Creating new pages in AEM.
  • Adding text and image components to a page.
  • Activating a page.
  • Page versioning.
  • Tips, tricks, and things to consider when using AEM.

Note: these classes are for users with prior AEM experience on the new template (or who have at least completed the Intro class); you can take them in any order.


Page Layout

  • Responsive Columns
  • BC Padded Section

Organizing Content

  • BC Tabbed Content
  • BC Accordion

Editing Content

  • BC Text
  • BC Link Button
  • BC Icon
  • BC Quote Section


  • BC Calendar
  • BC Feature Box
  • BC Fact & Figures Section
  • BC News & Notes
  • Faculty Profiles


  • BC Image Gallery
  • BC Image Section
  • BC Image Content
  • BC Carousel Slider
  • BC Voices Section

This class is designed specifically for editors of sites in the Morrissey College of Arts and Sciences, and covers: 

  1. Creating a News and Notes Page in AEM
  2. Creating a Faculty Directory/Profile Page in AEM
  3. Submitting an event to the University Events Calendar

Only MCAS editors should register for this class.

Google Drive is a great tool to create, store, and share files of all types.. This session is designed to introduce you to Drive and its capabilities, and help you decide how you may be able to use it at BC.

This hands-on training class will cover:

  • What is Drive?

  • How to access.

  • File types/storage of Google files, including Docs, Sheets, and Forms

  • Sharing files using Drive

  • Real time collaboration

  • Plenty of time for your questions

New to BC? New to Google? Or just still trying to put it all together?

This class covers the basics of some of the most commonly used G Suite (formerly known as Google Apps) at BC.  We'll discuss some of the basics of Gmail, Calendar, Drive, YouTube, Docs, Sheets, and Slides, and how you can integrate these tools to do your work, schedule your time, and communicate with colleagues.

Come with questions, we'll come with answers. We hope.

Google Slides is a Google app that is very similarly to PowerPoint, allowing you to create slideshow presentations. This course covers the basics of using Google Slides, including:

  • Creating a presentation.

  • Adding themes.

  • Adding transitions.

  • Adding animation.

  • Adding videos, tables, and objects.

  • Sharing a presentation.

  • Tips and time-saving features.

Google Sheets is the Google equivalent of Excel. Attend this class to learn a little bit more than the basics, including:

  • How to lock cells and/or worksheets.
  • Using Filters
  • Using Versioning
  • Creating Data Validation drop-down items
  • Getting started with Functions, including ADD, AVERAGE, COUNTIF, and IMPORTRANGE, which allows you to pull data from one sheet to another.