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Information Technology Services


its training

Boston College ITS offers training for core business and office software applications used at the University for both Windows and Mac computers. Our courses are available to all Boston College faculty and staff at no cost.

A monthly training calendar is posted mid-month, September through March, outlining classes for the following month.

ITS Training also offers "Classes By Request" for groups of 6 or more.

Would you like to request a class for your department? Classes by request are available for 6 or more people. Email us the name of the class and possible dates,

Do you need additional assistance? Email us the topic you need help with, and we'll contact you to discuss additional training resources, such as deskside coaching or training opportunities online or outside BC.

Are you a new employee at Boston College?
  Review the New Employee Technology Essentials.

All new Adobe Experience Manager users are required to attend Intro to AEM.

PLEASE NOTE: Only register for this class if you manage BC web content with AEM and have permission from your website manager to do so. All registrations will be verified with the Web Technology group.

BC sites are in the process of moving to the new AEM interface. The New AEM Components sessions are designed for web content managers who are in the process of moving to the new interface, so please only register if you are in the process of doing so. All AEM training registrations will be verified with University Communications and Web Support.

Departments who are moving are invited to attend the New AEM sessions. Please register using this form.

NOTE: Simply adding a class from the calendar below to your Google calendar does not register you for training. Please complete the registration form.

Please note: Only register for this class if you manage BC web content with AEM and have permission from your website manager to do so. All registrations will be verified with the Web Technology group. Please register for class at least 3 business days before the day of the class.

This class is for people who currently manage web content in Adobe Experience Manager, BC’s web Content Management System.

This session will cover:

  • The layout of Adobe Experience Manager and how to access content.

  • Using the Sidekick.

  • Editing existing pages in AEM.

  • Creating new pages in AEM.

  • Adding text and image components to a page.

  • Activating a page.

  • Tips, tricks, and things to consider when using AEM.

NOTE: These classes are for AEM content editors who are in the process of moving to the new AEM interface. Web content managers will be notified regarding when they should register for these sessions. All registrations will be verified with the University Communications and Web Support offices. If your department is moving, please register here.

Part 1 - The Basics

Page Layout 

  • Responsive Columns 
  • BC Padded Section 

Organizing Content

  • BC Tabbed Content 
  • BC Accordion 

Editing Content

  • BC Text 
  • BC Link Button 
  • BC Icon 
  • BC Quote Section

Part 2 - Profiles, News, Notes, and More

  • BC Calendar 
  • BC Feature Box 
  • BC Fact & Figures Section 
  • BC News & Notes Faculty Profiles 

Part 3 - Image Components

  • BC Image Gallery 
  • BC Image Section 
  • BC Image Content 
  • BC Carousel Slider 
  • BC Voices Section

Google Forms, part of Google Drive, is a great way to create forms to gather data.

This hands-on training class will cover:

  • Creating a form.

  • Different form templates.

  • Types of questions.

  • Accessing and sharing your form.

  • Gathering data from your form.

  • Embedding your form in a BC web page.

Ready to move on from PowerPoint? This course covers the basics of Google Slides, including:

  • Slides basics

  • Creating a presentation

  • Use the Google Slides Interface

  • Use the Menu on Google Slides

  • Navigate a Presentation

  • Use Slides Help

  • Share Presentations

  • Exit Slides/ Save Slides Presentations

Google Drive is a great tool to create, store, and share files of all types.. This session is designed to introduce you to Drive and its capabilities, and help you decide how you may be able to use it at BC.

This hands-on training class will cover:

  • What is Drive?

  • How to access.

  • File types/storage of Google files, including Docs, Sheets, and Forms

  • Sharing files using Drive

  • Real time collaboration

  • Plenty of time for your questions

New to BC? New to Google? Or just still trying to put it all together?

This class covers the basics of some of the most commonly used G Suite (formerly known as Google Apps) at BC.  We'll discuss some of the basics of Gmail, Calendar, Drive, YouTube, Docs, Sheets, and Slides, and how you can integrate these tools to do your work, schedule your time, and communicate with colleagues.

Come with questions, we'll come with answers. We hope.

This two-part hands-on class is designed for those individuals who have little or no prior experience with Excel.

Upon successful completion of Part I, participants will have learned how to:

  • Navigate the Excel Workbook.

  • Create a basic worksheet by entering text and values.

  • Work with cells and cell data by using a variety of moving and copying techniques.

  • Perform basic calculations on data.

Upon successful completion of Part II, participants will be able to:

  • Change the appearance of worksheet data by using a variety of formatting techniques.

  • Understand sorting techniques.

  • Prepare their document for printing.

Prerequisites: Participants should have a working knowledge of Excel, including how to enter data, work with cells and ranges, and navigate a worksheet. They should also be familiar with general Windows OS desktop navigation and using menus, scrollbars, and dialog boxes.

This hands-on session covers introduces functions and formulas in Excel to help make your  spreadsheets more efficient and easy-to-use. Objectives include:

  • Using Functions to create formulas easily.

  • Calculating functions using AutoSum

  • Working with the Functions Library

  • Writing your own formulas

  • Manipulating formulas within the Excel worksheet.