Computer repair is available for both BC-owned and personally-owned computers.

For BC-owned warranty and non-warranty computers and printers: ITS covers the cost of repairs.


Mastercard, Visa, American Express, Discover, and debit cards (with Mastercard or Visa logo) are accepted for payment.

Hardware Repair cannot accept cash, personal checks, or EagleBucks for payment.


AppleWarranty*No Charge
AppleOut of warranty$73 per repair + parts
DellWarranty*No Charge or $50/Convenience Fee**
DellOut of warranty
$73 per repair + parts
HPWarranty*No Charge
HPOut of warranty$73 per repair + parts
LenovoWarranty*No Charge
LenovoOut of warranty$73 per repair + parts


  • *For some retail purchases still under warranty, Hardware Repair has to send the computer to the manufacturer for repair. This may take longer than our usual 48 hour turn-around time. The Hardware Repair technician can provide more details.
  • **Dell considers many services to be customer replaceable. If you contact Dell directly, they will send you part(s) to make the repair yourself at no charge. Micros charges $50 to make the customer replaceable repair for you.
  • For personally-owned computers that are out-of-warranty, Micros charges a $50 computer diagnostic fee. The fee will be subtracted from the repair charge upon completion of service.
  • All charges are based on a per repair basis. There will be no hourly charges incurred.

Additional Service Rates

  • $73 per service for Data Recovery, Restore to Factory Settings, Virus/Malware Removal, Data Backup/Transfer, Hardware Install/Upgrade, and Software Install/Upgrade

Note: The Walk-In Help Desk (O’Neill 3rd floor) provides many of these services to BC Students at no charge.



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