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Account & Network Access
<ul> <li><a href="http://www.bc.edu/content/bc/offices/help/getstarted/credentials.html"></a><a href="/content/bc-web/offices/its/support/account-network-access.html" adhocenable="false">Accounts</a>&nbsp;</li> <li><a adhocenable="false" href="/content/bc-web/offices/its/support/account-network-access/agora.html">Agora Portal</a></li> <li><a href="/content/bc-web/offices/its/support/account-network-access/basics.html" adhocenable="false">Username, Password, PIN</a></li> <li><a href="/content/bc-web/offices/its/support/security.html#identity_finder" adhocenable="false">Identity Protection</a></li> <li><a adhocenable="false" href="/content/bc-web/offices/its/support/account-network-access/internet.html">Connect to the Internet</a></li> <li><a href="/content/bc-web/offices/its/support/account-network-access/printing.html" adhocenable="false">Printing</a></li> <li><a href="/content/bc-web/offices/its/support/account-network-access/vpn.html" adhocenable="false">VPN<span class="icon-lock"></span></a></li> </ul>
<p>ITS provides critical foundational technologies including BC account management, wireless and wired internet access, and printing services.</p>
bc:offices/ITS/services/search-tags/account-network
Audio, Video, Graphics & Photography
<ul> <li><a adhocenable="false" href="/content/bc-web/offices/its/services/media-technology-services.html">Audio &amp; Event Technology</a></li> <li><a adhocenable="false" href="/content/bc-web/offices/its/services/media-technology-services.html#graphics">Graphics &amp; Photography</a></li> <li><a adhocenable="false" href="https://movies-bc-edu.swankmp.net/">BC Movie Stream</a></li> <li><a adhocenable="false" href="https://bc.edu/tv">Xfinity on Campus</a></li> <li><a adhocenable="false" href="/content/bc-web/restricted/student-services/faculty-staff/classroom-profiles.html">Classroom Technology<span class="icon-lock"></span></a></li> <li><a adhocenable="false" href="/content/bc-web/offices/its/services/media-technology-services.html#video-services">Video Services</a></li> </ul> <p>&nbsp;</p>
<p>ITS provides a range of audio and video support services including photography, video streaming, and classroom-specific technical assistance.&nbsp;</p>
projector tv cable xoc
bc:offices/ITS/services/search-tags/audio-video
Communication & Collaboration
<ul> <li><a href="/content/bc-web/offices/its/support/communication-collaboration/email.html" adhocenable="false">Email</a>&nbsp;|&nbsp;<a href="/content/bc-web/offices/its/support/communication-collaboration/group-email.html" adhocenable="false">Mailing Lists</a></li> <li><a href="/content/bc-web/offices/its/support/communication-collaboration/phone.html#phone_basics.bc.edu/content/bc/offices/help/comm-collab/phones.html" adhocenable="false">Phones</a>&nbsp;|&nbsp;<a href="/content/bc-web/offices/its/support/communication-collaboration/voicemail.html" adhocenable="false">Voicemail</a></li> <li><a adhocenable="false" href="https://www.bc.edu/content/bc-web/offices/its/support/communication-collaboration/calendar.html#calendar_basics">Calendars</a> | <a adhocenable="false" href="/content/bc-web/offices/its/support/communication-collaboration/calendar.html#resource_calendar_room_owners">Resource Scheduling</a><br> </li> <li><a adhocenable="false" href="/content/bc-web/offices/its/support/communication-collaboration/video-conferencing.html">Video Conferencing</a></li> <li><a adhocenable="false" href="/content/bc-web/offices/its/support/communication-collaboration/docs.html">Create &amp; Share Files</a></li> <li><a adhocenable="false" href="/content/bc-web/offices/its/support/communication-collaboration/web-publishing.html">Web Publishing &amp; Wiki Tools</a></li> </ul>
<p>Email and calendar systems, web publishing tools, and telephone and voicemail services allow the BC community to work together digitally on projects of all types.&nbsp;</p>
files presentations documents spreadsheets file storage storage sharing
bc:offices/ITS/services/search-tags/communication-collab
Research Services
<ul> <li><a adhocenable="false" href="/content/bc-web/offices/its/services/research-services.html"></a><a href="/content/bc-web/offices/its/services/research-services/center-for-statistics-and-advanced-analysis.html">Center for Statistics and Advanced Analysis</a></li> <li><a adhocenable="false" href="/content/bc-web/offices/its/services/research-services/linux-cluster.html">Linux Cluster</a></li> <li><a adhocenable="false" href="/content/bc-web/offices/its/services/research-services/center-for-statistics-and-advanced-analysis.html#online_surveys">Online Surveys</a></li> <li><a href="/content/bc-web/offices/its/services/research-services.html">Research Consultation</a></li> <li><a href="/content/bc-web/offices/its/services/research-services/software.html" adhocenable="false">Research Software</a></li> <li><a adhocenable="false" href="/content/bc-web/offices/its/services/research-services/tutorials.html">Tutorials &amp; Workshops</a></li> </ul>
<p>Consultation, training, and tutorials are available to support a wide range of computing and research at Boston College, including the use of statistical software, surveys, and data visualization and analysis.&nbsp;</p>
bc:offices/ITS/services/search-tags/researchsupport
Security
<ul> <li><a adhocenable="false" href="/content/bc-web/offices/its/support/communication-collaboration/email-security.html"></a><a href="/content/bc-web/offices/its/support/account-network-access/basics.html">BC Username &amp; Password</a></li> <li><a href="https://bc.edu/data">BC Regulated Data Chart</a></li> <li><a adhocenable="false" href="/content/bc-web/offices/its/support/communication-collaboration/email-security.html"></a><a href="/content/bc-web/offices/its/support/account-network-access/basics.html"></a><a adhocenable="false" href="/content/bc-web/offices/its/support/communication-collaboration/email-security.html">Email Security</a></li> <li><a href="/content/bc-web/offices/its/support/security/encryption.html">Encryption</a></li> <li><a adhocenable="false" href="/content/bc-web/offices/its/support/security/2-step.html">Guide to Using 2-Step Verification</a></li> <li><a href="/content/bc-web/offices/its/support/communication-collaboration/email-security.html#phishing_spam_viruses" adhocenable="false">Phishing scams</a></li> <li><a href="/content/bc-web/offices/its/support/account-network-access/basics.html#secondary_password" adhocenable="false">Secondary Password</a>&nbsp;(used for BC G Suite login)</li> <li><a href="/content/bc-web/offices/its/support/security/virus.html">Virus Protection</a>&nbsp;&nbsp;</li> </ul>
<p>Learn how to keep your digital information and equipment secure from hackers and viruses by using web safety practices like 2-step verification and identifying suspicious content.&nbsp;</p>
bc:offices/ITS/services/search-tags/security
Software & Hardware
<ul> <li><a href="/content/bc-web/offices/its/services/backup.html" adhocenable="false">Backup</a></li> <li><a href="/content/bc-web/offices/its/support/software-hardware/apps.html">BC Apps</a></li> <li><a href="/content/bc-web/offices/its/services/hardware-repair.html" adhocenable="false">Computer Hardware Repair (on-campus)</a></li> <li><a href="/content/bc-web/offices/its/support/software-hardware/software-downloads.html">Download BC Software </a></li> <li><a href="/content/bc-web/offices/its/support/software-hardware/bccr.html" adhocenable="false">Faculty &amp; Staff Computers (BCCR)</a></li> <li><a href="/content/bc-web/offices/its/support/software-hardware/os-mobile.html">Operating Systems &amp; Mobile Devices</a></li> <li><a adhocenable="false" href="/content/bc-web/offices/its/sites/students.html#faq">Student Computing FAQ</a><br> </li> <li><a href="/content/bc-web/offices/its/services/technology-acquisition.html">Tech Acquisition Process</a></li> <li><a adhocenable="false" href="/content/bc-web/offices/its/support/software-hardware/techcycle.html">Techcycle Program</a></li> </ul>
<p>Get help with software and hardware-related issues on your Boston College Windows or Mac computer and request new programs or equipment as needed for your department.&nbsp;</p>
back-up back up
bc:offices/ITS/services/search-tags/software-hardware
Teaching & Learning
<ul> <li><a href="http://www.bc.edu/canvas">Canvas</a></li> <li><a adhocenable="false" href="/content/bc-web/restricted/student-services/faculty-staff/classroom-profiles.html">Classroom Technology Profiles<span class="icon-lock"></span></a></li> <li><a adhocenable="false" href="https://bc.teamdynamix.com/TDClient/2035/Portal/Requests/ServiceDet?ID=28840">Request Classroom Technology Support&nbsp;</a></li> <li><a href="http://www.bc.edu/cte">Center for Teaching Excellence</a></li> </ul>
<p>ITS offers comprehensive technology resources for Boston College instructors to enhance both online and in-person classroom experiences.&nbsp;</p>
bc:offices/ITS/services/search-tags/instructional
Technology Consultation & Implementation
<ul> <li><a adhocenable="false" href="/content/bc-web/offices/its/support/technology-consultants.html">Find Your TC (Tech Consultant)<br> </a></li> <li><a href="/content/bc-web/offices/its/services/technology-acquisition.html">Tech Acquisition Process</a></li> </ul>
<p>A team of expert technology consultants provide personalized tech support for all departments, including assistance with technical integration and cloud-based software and tools.&nbsp;</p>
bc:offices/ITS/services/search-tags/consulting
Technology Training
<ul> <li><a adhocenable="false" href="/content/bc-web/offices/its/services/training/instructor-led-training.html">Instructor-Led Training</a></li> <li><a adhocenable="false" href="/content/bc-web/offices/its/services/training/self-paced-learning.html">Self-Paced Learning</a></li> </ul>
<p>Boston College faculty and staff can attend free technology training sessions covering the core business and office software applications used at the University.&nbsp;</p>
bc:offices/ITS/services/search-tags/training