We're here to help.


617-552-4357 (2-HELP)


Support Hours: Mon - Fri 8:30am - 6pm

Support for Learning Management Tools, including Canvas, Panopto & Zoomhttps://bc-elocs.zendesk.com/hc

Walk-In Help Desk

The Walk-In Help Desk, located on O'Neill 3rd floor, provides assistance to users needing technology help with their computer's software, networking, virus removal, computer rebuild/reimage, and other such issues.

Walk-In Help Desk Hours

  • Monday-Friday  9am-5pm

Technology Consultants

TCs are assigned to buildings or groups of departments, allowing them to develop relationships with faculty & staff in their area, while reporting to a central management team.


Search Support Articles

Most Popular Articles


Learn about support and steps you should take to ensure you have a smooth trip.

Quick Links