Boston College ITS offers a variety of instructor-led technology training for core business and classroom software applications used at the University. Classes are available between September and March, and "classes by request" are available for groups of 6 or more.

Training Calendar

Class Descriptions

Adobe Experience Manager (AEM)

AEM is the tool used to update and manage Boston College websites. Each department has designated website editors.

Register for Introduction to AEM Training

  • All new website editors are required to complete the "Introduction to Adobe Experience Manager" class.
  • Requests for new website editors will be reviewed by the Office of University Communications and Information Technology Services.
  • Once reviewed, we will contact you with more information, including the monthly class schedule.

Using Google Drive

Google Drive is a great tool to create, store, and share files of all types.. This session is designed to introduce you to Drive and its capabilities, and help you decide how you may be able to use it at BC.
This hands-on training class will cover:

  • What is Drive?
  • How to access.
  • File types/storage of Google files, including Docs, Sheets, and Forms
  • Sharing files using Drive
  • Real time collaboration
  • Plenty of time for your questions

Using Google Slides

Ready to move on from PowerPoint? This course covers the basics of Google Slides, including:

  • Starting and accessing Slides
  • Using the Google Slides Interface
  • Using the Menu on Google Slides 
  • Opening a Presentation
  • Navigating a Presentation
  • Using Slides Help
  • Sharing Presentations 
  • Exiting Slides/ Save Slides Presentations

Using Google Meet

Google Meet is used for video and audio conferencing. It's similar to Skype, Zoom, and Facetime, but included as part of your BC G Suite. Learn the basics of Meet, including:

  • Adding a Meet to any meeting, allowing anyone to join from anywhere they have an internet connection.
  • Starting a video call.
  • Muting video and audio.
  • Screen sharing.
  • Using Chat within a Hangout.
  • Recording meetings, and other tips and tricks.

Google Meet: Breakout Rooms, Polling, and other New Features

New features have recently become available in Google Meet, further enhancing its viewing and collaborating tools. This session covers:

  • The new Tile view, enabling you to view up to 49 meeting participants.
  • Breakout Rooms, similar to those available in Zoom.
  • Q&A, a new feature letting participants ask questions, tracking the answers, and saving a report for future reference.
  • Polling, another new feature similar to Zoom, allowing you to instantly poll meeting participants.

Using Zoom

Zoom is a video conferencing tool that allows you to connect virtually from a desktop, mobile device, or the classroom. This class covers the basics, including:

  • Scheduling and starting a Zoom meeting
  • Basic navigation and tips
  • Screen sharing
  • Chat
  • Polls

Through February 2021, BC students, faculty, and staff have access to a Zoom professional license.

Zoom: Breakout Rooms and Polling

Zoom Breakout Rooms allow you to split your Zoom meeting in up to 50 separate sessions. This session covers the settings to keep in mind when setting up Zoom meetings in which you are going to use Breakout Rooms, as well as how to set them up during a meeting, and manage them as they occur.

Zoom also lets you conduct polls during a session, and we'll cover how to set them up ahead of time, as well as on-the-fly, during a meeting.

Basic Zoom navigation experience is helpful for this session, but not required.