Due to recent University guidelines regarding the novel coronavirus (COVID-19), the Office of Student Services has transitioned to working remotely. You may continue to call the Office of Student Services at 800-294-0294 or e-mail email@example.com if you have any questions. You may also email your financial aid counselor directly. Please visit our Contact page for a financial aid counselor breakdown.
All students should mail financial aid documents to the Boston College Document Processing Center (124 Heritage Avenue Suite #14, Portsmouth, NH 03801). Incoming students may also send documents to firstname.lastname@example.org. If submitting electronically, please use .PDF as the formatted file type. W-2's and tax returns should be sent as two separate PDF's. Please write the student's eagle number on each page submitted.
Financial aid documents recently mailed to the Office of Student Services' Chestnut Hill address will be forwarded to the Document Processing Center within 7–10 days and reviewed in a timely manner.
Financial Aid Mission Statement
To serve as a bridge between students and their educational goals while fulfilling our responsibilities as stewards of federal, state and institutional funds:
- Counsel: To provide an open and welcoming environment to serve our students and their families in a student-centered culture with clear and effective communication, customer focus, and mutual respect.
- Access: To provide the tools and resources to help remove the financial barriers to accessing quality higher education.
- Equity: To treat each family equitably, understanding each situation is unique in its circumstance.