The Office of Student Services has gone online!

The Office of Student Services is currently closed to walk-in traffic. However, we're still working and are here to help—you can reach us via e-mail ( or phone (617-552-3300 or 800-294-0294). Not being in the office will mean some changes to our service. For example, we're upgrading many forms from paper to Google, and there will be some delays in processing mail, but we remain absolutely committed to supporting you through this difficult time.  

While there will be ongoing changes throughout our website, we've collected some of the most commonly asked questions on our Coronavirus FAQs page. For University announcements relating to COVID-19, please visit

Thanks very much for your patience as we work through these challenges together.

What is the CARES Act Higher Education Emergency Relief Fund?

The Coronavirus Aid, Relief, and Economic Security (CARES) Act is legislation passed by Congress to respond to COVID-19. Included in the legislation is the Higher Education Emergency Relief Fund (HEERF), which allocates funds to institutions based on the number of students with high financial need and the institution’s total student enrollment. Of each institution’s HEERF allocation, 50% must be distributed directly to students in the form of emergency student financial aid grants to cover expenses related to the disruption of campus operations due to COVID-19. 

As a condition to receiving the emergency student financial aid portion of its CARES Act funding, the University signed and returned to the Department of Education a Certification and Agreement.  That certification was submitted on June 5, 2020. As of today, our application is still being processed by the Department of Education and we are waiting for the funds to be released to the University for distribution.

The CARES Act specifies that the student portion is only distributable by Boston College to students who were eligible to participate in financial aid programs under Section 484 in Title IV of the Higher Education Act of 1965. Students demonstrating the highest need based on an analysis of their federal eligibility in the 2019–2020 academic period and who were enrolled during the spring semester of that period will be considered for these funds, once they are received. Students who were enrolled in an exclusively online program prior to the campus disruption are not eligible. Eligible students will be notified once the award has been disbursed through their student account.

This site will be updated as information is received.

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Boston College is committed to eliminating financial barriers to higher education. Learn more about the available options—grants, scholarships, and loans—which can help you and your family finance your education.

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