This page will be expanded and updated on a necessary and frequent basis.
The Office of Student Services is closed until May 4, 2020, per order of Governor Baker. We will continue to operate remotely to answer your calls and e-mails. Please check this site to confirm our re-opening prior to coming to the office.
Yes. Students who left campus in March to return home had reimbursements for room and board charges credited to their accounts beginning Friday, March 20. Students should look for e-mails from the Office of Student Services. Students who left their residence hall after March 15 begun to receive their credits beginning the week of March 30.
Students with optional meal plans such as Flex or Dining Dollars may keep those plans active or ask that they be cancelled and have applicable refunds posted to their accounts. Please contact Student Services to cancel an optional plan.
Students living in a Boston College residence hall who evacuate completely will receive a prorated refund of their room and board costs for the semester. The refund will be applied to any outstanding balance owed to the University first. Prorated reimbursements for room and board charges were credited to students' accounts beginning Friday, March 20. Students should look for e-mails from the Office of Student Services. Students who left their residence hall after March 15 begun to receive their credits beginning the week of March 30.
We did not automatically refund optional Meal plans (Flex, dining dollars, etc.) in the event students returned to campus. If you are a Freshmen–Junior, all optional plans will automatically roll to next semester with no forfeiture of any of the base or bonus amounts. Seniors can either leave the funds on their account in case they return and it will be automatically refunded in May if they do not. Alternatively, they can contact Student Services and request the credit be posted to their account now and we will process it for you.
No. Classes will continue to be held for the remainder of the semester, but in an online environment.
Unfortunately no. Boston College pays the insurance company the premiums for the insurance at the beginning of the semester. The insurance company has confirmed that since classes are continuing and the insurance is in effect they will not be refunding premiums. The insurance remains in effect and qualified claims both in the U.S. and abroad will still be honored.
No. However, graduating students are still required to complete the online Exit Interview provided by Heartland ECSI. Failure to complete an online Exit Interview will result in a hold on your transcript and diploma. For more information on Exit Interviews, visit www.bc.edu/exitinterview.
All payments to Student Accounts are still due and University policies remain in effect. However, since the office is closed until at least May 4, payments will need to be made electronically through the My Bill site in the Agora Portal or as an authorized payer. If you are having difficulty making a payment please contact the office during regular business hours, and we will assist you in making a payment.
You may be eligible to apply for a special Administrative Forbearance that can be applied to your Federal Perkins loan anytime between March 1, 2020 and September 20, 2020.
While interest still accrues on the loan, the forbearance will not count against your 36 months of entitlement eligibility (Perkins loans have 36 months of forbearance available on the loan—the administrative forbearance is in addition to the 36 months). Perkins loans that are already in a deferment or forbearance status, as well as loans in bankruptcy proceedings, loans at a Collection agency, and loans that are more than 9 months past due are not eligible for the administrative forbearance.
To begin, print out an Administrative Forbearance form. In section 1, check the box for “other”. In the box below, write a brief explanation of your hardship. Completed forms can be scanned and e-mailed to firstname.lastname@example.org.
The Administrative Forbearance option is available for Federal Perkins loans only. However, borrowers of a Boston College Institutional loan, including BC Law and Sharp loans, are encouraged to reach out to us to determine eligibility for other types of deferment. Visit our Loan Deferment page to print out a deferment or forbearance form. Completed forms can be scanned and e-mailed to email@example.com. If you have questions, please call Student Services at 617-552-330 or 800-294-0294.
Pending approval from a supervisor, undergraduate student employees who have been granted permission to remain on campus, or who live in close proximity to Boston College, may continue to work.
Students approved to continue working through Work Study or non-Work Study will be compensated with Boston College funding.
Students who have not been approved to continue working will not be paid for the remainder of the semester because Boston College's 2019–2020 allotment of Federal Work Study funds has been fully utilized.
If you are unable to continue your job, whether it was on campus or off campus, and you are concerned about how to pay your current expenses, please contact your financial aid advisor.
Fully-funded graduate students will maintain their stipends and benefits throughout this period. Hourly-paid graduate students will be paid as long as they are fulfilling their regular responsibilities and work on campus.
Yes, assuming you continue to be enrolled at the same credit level.
If your room and/or board rebate does not cover your costs to move home, please contact your financial aid advisor.
Instructors will communicate with students to explain alternative arrangements. Details will be forthcoming.
While the university has endeavored to provide housing for all nursing students engaged in clinical, it is up to each individual student to decide whether they wish to remain on campus or not. We cannot be certain at this time—based on current information from State licensing authorities—whether students will remain on track to graduate if they do not complete all their clinical hours in patient care. Ultimately, virtual experiences may count for clinical hours, but as of this writing there has been no assurance from any State Board of Nursing that this will meet NCLEX requirements in any of the 50 States.
Yes, final exams will be held remotely.
If your instructor is giving a synchronous final exam, it will be conducted at the normally scheduled time, and students should review the schedule to determine the timing of their finals. Check with your instructor as to the type of final exam that will be given. We will notify students and faculty once the schedule is published; as always, students with conflicts should be in touch with their faculty members to make alternate arrangements.
The deadline to drop a course for Spring 2020 has now passed. Students may withdraw from a course until noon EDT on April 30 using the appropriate form on the Academic Forms page. Students wishing to request that a class be taken pass/fail may do so through the Current Courses and Grades page on the Agora Portal anytime until noon EDT on April 30.
Registration for fall courses will occur as scheduled.
Full-time undergraduate students will be contacted soon by their Dean's Office or by their advisor regarding alternative ways to meet for advising and to receive their UIS access code (required for undergraduates for online registration).
An e-mail from the University Registrar was sent to all students on Wednesday, March 25 with reminders about how to access and use UIS for registration.
- View the Fall 2020 registration e-mail to undergraduate students
- View the Fall 2020 registration e-mail to graduate students
Updated summer registration information is available on the Boston College Summer Session website. Full-time undergraduate day students should continue to use the Register function on the summer site until further notice. You will be registered for summer after your fall registration appointment has passed. For WCAS students please note the revised date of April 6 as the first date to be able to self-register for summer. For more details, please see the Boston College Summer Session website.
- Log into your Agora Portal
- Under Academics and Courses, click on Degree Audit
- Select current or simulated degree audit and click Continue with Audit
- Select Your Web Browser and select request degree audit to retrieve the degree audit on your screen
You can find your registration time in the Agora Portal under “Academic Advisor.”
Course Substitution and Waiver process: Students should contact the department of the course they need to update. After consultation, the department will then fill the form out with the required information and submit on behalf of the student. Their submission is their approval of the substitution or waiver.
Courses Approval Process: The student initiates this form (found on the Academics Forms page). The student submits the form, and it will be routed to the appropriate department or Dean for approval. The student will receive an e-mail confirmation from Student Services once processed. If you cannot use the Google form, please use the editable PDF on the forms page and submit to the appropriate department via e-mail.
Yes; however, due to the limitations of staff working from home there may be a significant delay in processing your request. Please plan accordingly. If you need assistance please refer to our transcript web page, www.bc.edu/transcript, or contact the office during regular business hours.
The Office of Student Services is currently operating remotely until at least May 4 due to the Massachusetts mandated "stay at home" order. Not being in the office will mean some delays to our diploma replacement delivery services. We will process these as soon as we are able.
On March 18, 2020, Boston College announced several changes to academic policies including taking courses pass/fail and extending the drop and withdrawal deadlines. We know you have a lot of questions about this. Hopefully you can find some answers here. If not, please reach out to your Academic Advisor, your Dean, or Student Services.
No, these changes in pass/fail prohibitions are only for the Spring 2020 semester.
April 30, 2020 at noon Eastern Daylight Time.
You will be able to designate courses pass/fail beginning Thursday, April 9, 2020.
An e-mail from the University Registrar was sent to all students on Tuesday, April 7 with instructions on how to designate a Spring 2020 course pass/fail. Students can view the Spring 2020 pass/fail e-mail by selecting the button below.
Yes. For the Spring 2020 semester only, there is no limit on the number of courses you can take pass/fail.
Yes. Core courses can be taken pass/fail and still fulfill the Core requirement if you receive a pass. If you fail the course, it will not fulfill the requirement.
Yes. Courses that are required for your concentration/major/minor can be taken pass/fail and still fulfill the requirement if you receive a pass. If you fail the course, it will not fulfill the requirement.
Yes, you will earn the credits if you pass. If you take a 3-credit course pass/fail and pass the course, you will receive 3 credits. If you do not pass the course, you do not receive credits.
You do not receive GPA credit for a course when you pass a pass/fail class. If you fail the course, you will receive 3 credits of 0.0 to your GPA. If you take five classes pass/fail, the term GPA will be 0.0 but not counted into your GPA.
On your transcript, a P or F will appear where a grade typically would be.
All students will be able to designate study abroad courses taken this spring 2020 semester as pass/fail either before your host institution’s final exam period begins or before your final exam takes place, whichever is earlier. If you wish to take a study abroad course(s) as pass/fail, please e-mail your OIP advisor with course information. For more information, visit the OIP academic policy page.
No, no approval is necessary; just indicate your decision in the Portal.
In keeping with Boston College’s usual policy, if a student has declared a class pass/fail, the professor will not see that designation until they submit grades at the end of the semester. All grading and assignments should continue as usual until the final grade is submitted. If your grade is a D- or above, you will get a P, along with the credits earned. These classes will not factor into your GPA. If you fail the course, you will get an F, and it is calculated into your GPA.
Yes. First-year students can take classes pass/fail this semester. This is a one-time exception.
The truth is, we do not know how an employer would view a pass/fail. However, many of our peer institutions have instituted similar policies this semester.
Similar to the question above, we do not know how pass/fail courses would be viewed on a graduate school application. It is best to check with those institutions to see if they have made a statement about how pass/fail courses will be handled.
Athletes should consult with Student Athlete Academic Services prior to deciding to make classes pass/fail, as they need to consider NCAA eligibility semester GPA requirements.
International students should consult with the Office of International Students and Scholars prior to deciding to make classes pass/fail, as they need to consider visa requirements.
You should check with your instructors, but they will most likely assign grades as you must obtain at least a D- to pass the class for undergraduates. For graduate students, the minimum grade is C.
Yes, courses being used to fulfill requirements will likely drop down as electives to the bottom of the audit. Student Services will be monitoring changes to students' degree audits and will move courses back to fulfill the appropriate requirements. We kindly ask for your patience as we work through this process.
No. Once you declare a course pass/fail, the decision is not reversible.
Please see the Boston College Police Department in Maloney Hall—they will produce a new ID for you. Please note that ID pictures cannot be updated.
Blue Cross Blue Shield has waived member cost share (co-pays, co-insurance, and deductibles) for many medically-necessary COVID-19 medical expenses. You can find more details on their Coronavirus Resource Center page here: https://home.bluecrossma.com/coronavirus.
Online Mental Health Resource: As our campus community adapts in response to the COVID-19 outbreak, it’s normal to feel stressed, anxious, or overwhelmed. SilverCloud Health is a free online mental health resource offered through our insurance provider. While typically available to students enrolled in the BC-sponsored medical insurance, access has been extended to all BC students through August 2020. To sign up, visit gsh.silvercloudhealth.com/signup/ and choose Boston College from the drop down menu.