Chris Cordella, Director, Operations and Bursar, email@example.com, 2-8645
Establishes policy, priorities, and direction for credit and collections, Information Services, student loans, and Student Services support areas.
Student Accounts and Cash Management
Linda Malenfant, Associate Director, Student Accounts and Cash Management, firstname.lastname@example.org, 2-0403
Responsible for implementing policy and procedures for Student Accounts and the Processing Support Area. Also responsible for recommending and implementing Student Account system changes. Ensures student accounts, payment systems, and billings are accurate and resolves any related issues.
Jenna Brown, Student Account Specialist, email@example.com, 2-3323
Responsible for managing student account projects, including refund approvals, medical insurance set-up and maintenance, alternative loan account reconciliation, and managing parking permit issuance.
Pauline Inzodda, Student Loan and Accounts Support Specialist, firstname.lastname@example.org, 2-4871
Responsible for processing campus-based loans.
Danny Ng, Direct Loan Specialist, email@example.com, 2-3314
Student Account Receivables
Manage caseloads for collection and hold activity. Provide information and counseling on payment and deferral options for tuition.
Kathy Rosa, Associate Director, Student Account Receivables, firstname.lastname@example.org, 2-4992
Responsible for managing the collection of tuition receivables, disbursement and collection of campus based student loans, cash processing, general administration, and accounting/reconciliation for the areas of student accounts and student loans. Responsible for Law School caseload.
Ted Hilli, Assistant Director, Student Account Receivables, email@example.com, 2-4974
Responsible for the mangement and collection of tuition receivables accounts. Oversees undergraduate caseload (A–F).
Ellen Zamecnik, Senior Credit and Collections Associate, firstname.lastname@example.org, 2-4571
Responsible for graduate and WCAS students.
Derek Michaels, Credit and Collections Associate, email@example.com, 2-0521
Responsible for undergraduate caseload (Le–Z).
Lisa Perri, Accounting and Collections Associate, firstname.lastname@example.org, 2-2117
Anthony Raymond, Loan Collection Specialist, email@example.com, 2-3369
Oversees the collection of funds for the Campus Based Loan programs and assists with administration of the loan programs.
Student Support Services
Provide academic, financial, and auxiliary services to students, staff, and families. Maintain compliance with FERPA, explain loan policies and procedures, provide services related to student employment, financial aid, student accounts, process IDs, requests for parking permits, and answer questions concerning meal plans. You may contact the general student services staff at 2-3300.
Agnes Jordan, Associate Director, Student Support Services, firstname.lastname@example.org
Mark Schuman, Assistant Director, Student Support Services, email@example.com
Pamela Fraser, Senior Student Services Associate, firstname.lastname@example.org
Matthew Meegan, Senior Student Services Associate, email@example.com
Betina Rodriguez, Senior Student Services Associate, firstname.lastname@example.org
Cathy Samya, Senior Support Specialist, email@example.com
Jonathan Bernier, Student Services Associate, firstname.lastname@example.org
Diego Burbano, Student Services Associate, email@example.com
Shimika Callender, Student Services Associate, firstname.lastname@example.org
Pamela Cugini-Giatras, Student Services Associate, email@example.com
Elissa Krasner, Student Services Associate, firstname.lastname@example.org
Rosalyn Leshin, Student Services Associate, email@example.com
Aidan Walsh, Student Services Associate, firstname.lastname@example.org