Technical Support for the Law School Community
The Administrative and Technology Resources (ATR) department is the primary point of contact for the technical and computing needs of all members of the Boston College Law School Community. Learn more about the groups we serve and the services we offer below.
Student Computing Help Center
The Administrative and Technology Resources (ATR) department provides technology support services to currently enrolled BC Law students in the Student Computing Help Center located in the Law Library, Room 205.
Until further notice, the Help Center will not accept walk-in visits. Students who require in-person support must schedule an appointment. If ATR staff determine that an appointment can be conducted virtually or over the phone, a member of ATR will arrange to meet with the student by some other means at the scheduled time.
Students who do not require in-person support are encouraged to send their queries to firstname.lastname@example.org.
Help Center Hours
Law School Resources
Law School faculty and staff are welcome to use all technology support available to students, including the Student Computing Help Center located in the Law Library, Room 205. They may also contact the Administrative Technology Resources (ATR) department via phone or email during the posted hours.
Until further notice, faculty and staff who wish to use the Help Center must schedule an appointment. If ATR staff determine that an appointment can be conducted virtually or over the phone, a member of ATR will arrange to meet with the faculty or staff member by some other means at the scheduled time.
After-hours and weekend support available:
Phone: (617) 552-HELP (4357)
Please note that services specific to the Law School (e.g. access to servers and printers, LEXIS, WESTLAW, BloombergLaw, ACES2, Symplicity, etc.) are administered only by members of the ATR and Law Library staff and University ITS staff will likely not have access or familiarity with said services.
Faculty Support Hours
|Day of the Week||Hours|
|Monday - Friday||9:00 am - 5:00 pm|
|Saturday - Sunday, holidays||closed|
Perform Common Tasks
Print from your computer
Connect to a server
Use your BC email
Use Google Apps
Download anti-virus programs
Explore More Topics
Access instructions for connecting to the BC network and the Internet from a Mac or PC.
Learn about using the library's computer labs, scanners, printers, public workstations, and more.
Get information on Learning Management Systems, faculty projects, and various teaching tools.
Become aware of security best practices and learn about ways to avoid data loss, hacking, and scams.