I am a Professor of Health Services Administration at the University of Alabama at Birmingham (UAB). I have received formal training in quantitative methods, including survey design, analysis of complex sample survey data, and the evaluation of psychometric properties of surveys.
In addition to academic training, I have six years of experience working in the private sector as a consultant to physicians associated with hospital systems on topics such as patient quality measurement and performance, financial performance, and implementation of health care innovations.
My research on delivery system innovations focuses on evaluating the impact of delivery system changes on long-term patient-level health outcomes. I am currently collaborating with the UAB learning health system (LHS) initiatives in partnership with Hospital Medicine and the Office of Quality and Safety. Through this work, I help clinical collaborators translate their front-line insights from delivering care into testable research questions with rigorous methods. By leveraging our respective skill sets, we were able to investigate questions with impactful clinical and/or translational takeaways for how care is delivered. Other topics I have examined include health care environments and their leadership, patient experience scores, accountable care teams, and patient engagement.
