The Organizational Effectiveness group within Boston College’s Office of Employee Development (OED) consults with individual employees, teams, and divisions to optimize performance and align people, processes, and purpose. Through coaching, facilitation, and team development, we partner across the institution to strengthen collaboration and support the university in achieving its mission more effectively.
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Organizational Effectiveness
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Empowering individuals and teams to thrive through tailored development programs and expert guidance.
Team Development
Enhance team dynamics, communication, and effectiveness through customized programming.
- Team Diagnostics: Assess team dynamics, clarify roles, and address challenges.
- Facilitation Services: Retreat planning, mission/vision/values clarification, and meeting facilitation.
- Workshops: Team communication, conflict resolution, operational improvements, strategy and goal planning, and team norms.
- New Manager Assimilation: Support teams adjusting to new leadership.
- Change Management: Training and facilitation for culture shifts, organizational transformation, and communication during change.
Leadership Development
Support leaders in developing the capacity needed to inspire and lead effectively.
- Programs: Develop and facilitate the Ignatian Leadership Development Program (ILDP).
- 360 Feedback: Administer and debrief Leadership Circle Profile (LCP).
- Leadership Coaching: Personalized coaching for role transitions, executive presence, and career development.
Individual Development
Empower individuals with tools, insights, and coaching for their ongoing formation.
- Consultations: Provide support to employees to assess learning needs and recommend solutions, drawing from evidence-based frameworks such as Crucial Conversations and Situational Leadership.
- Assessments: Administer self-discovery tools, including DiSC, Clifton StrengthsFinder, Enneagram, and the Intercultural Development Inventory (IDI).
How To Work With Us
What We Offer: We partner with leaders and teams to support:
- Team retreats and development
- Strategic planning and alignment
- Team diagnostics Leadership coaching and learning
- Customized facilitation and workshops
We take a collaborative, developmental approach tailored to your unique context, focusing on building clarity, capability, and connection - not just delivering one-time services.
What to Expect (Our engagement process):
Initial Meeting (30–60 min)
We’ll use this time to understand your goals and context, assess needs, review relevant data, and clarify objectives in order to begin co-creating a path forward.
Follow-Up
After our meeting, we’ll confirm next steps, including scope, timeline, and how we’ll partner together.
Co-Creation of Design
We’ll agree on a timeline to share a draft engagement design, then work closely with you to refine and finalize the content, flow, and structure. We aim to co-create the experience, ensuring it reflects your unique goals, team culture, and voice.
Measurement Plan
From the start, we’ll identify how to measure the impact of our work together. This may include a custom survey, self-assessment, or feedback process. We often co-develop these tools with you, especially when deeper engagement or organizational learning is a goal.
Execution
We’ll facilitate or deliver the agreed-upon support, whether it’s a retreat, learning experience, or team workshop.
Post-Engagement Reflection
After the engagement, we’ll provide survey results and session materials, along with a debrief to reflect on outcomes and explore how to carry the work forward.
Before We Meet, Please Reflect on the Following:
You don’t need to send us written responses - we’ll talk through these together. But reflecting on them beforehand can help us start strong:
- What prompted you to reach out now?
- What’s working well in your area?
- What obstacles or difficulties are you facing?
- What skills or knowledge would help your team grow?
If you’d like to explore your team's overall health or needs in a broader way, you’re invited to review our Organizational Fitness Reflection Tool.
It’s a short, self-guided resource designed to help leaders reflect across areas like:
- Strategic clarity
- Communication and trust
- Decision-making and accountability
- Role clarity and alignment
For a copy of our Organizational Fitness Reflection Tool, send us an email.