Faculty Directory

2019 Information Systems Research, Senior Editor
2019 MIT Sloan Management Review, Contributing Academic Editor
2017 MIT Sloan Management Review, Guest Editor for Artificial Intelligence and Business Strategy
2017 McKiernan Distinguished Fellow
2017 INFORMS ISS Sandy Slaughter Early Career Award
2016 Management Science, Associate Editor
2016 Information Systems Research, Associated Editor
2014 MIT Sloan Management Review, Guest Editor for Data and Analytics
2014 National Science Foundation CAREER Award
2013 Best Young Researcher, Workshop on Health IT and Economics, (with Eric Overby and Mike Jernigan)
2013 Best Reviewer, INFORMS Conference on Information Systems and Technology
2013 Marketing Science Institute Research Grant, 2013 (with Nick Lurie and Hongju Liu)
2013 Best Paper, Knowledge Management and Business Intelligence Track, ICIS (with Jerry Kane)
2013 Boston College Carroll School of Management Undergraduate Teaching Award
2012 Best Paper, Security and Privacy Track, ICIS (with Saby Mitra)
2011 Wharton Customer Analytics Initiative Modeling Mobile Customer Behavior Grant (with Nick Lurie)
2011 Boston College Faculty Fellowship
2009 Runner-up for Best Published Paper in Information Systems Research (with Saby Mitra)
2010 Best Paper, Academy of Management, Organizational Communication and Information Systems Division (with Eric Overby)
2009 Google and WPP Marketing Research Award (with Nick Lurie)

• "Electronic Trace Data and Legal Outcomes: The Effect of Electronic Medical Records on Malpractice Claim Resolution Time?" (With Overby, E. M., and Jernigan, M. C.) Management Science, 67 (7), 3985-4642. July, 2021. 

• "Capturing Value in Platform Business Models that Rely on User-Generated Content." (With Subramanian, H., Mitra, S.) Organization Science, 32 (3), 527-908. May-June, 2021. 

• “Avoiding an Oppressive Future of Machine Learning: A Design Theory for Emancipatory Assistants," (With Kane, G. C., Young, A., Majchrzak, A.) MIS Quarterly, 45. 2021. 

• "Expanding AI's Impact With Organizational Learning."(With Khodabandeh, S., Kiron, D., Candelon, F., Chu, M., and LaFountain, B.) MIT Sloan Management Review. 2020.

• "Coordination and Dynamic Promotion Strategies in Crowdfunding with Network Externalities." (With Li, Z., Duan, J.) Production and Operations Management, 29 (4), 1032-1049. April, 2020.

• "From Lurkers to Workers: Predicting Voluntary Contribution and Community Welfare." (With Kokkodis, M., Lappas, T.) Information Systems Research, 31 (2), 607-626. June, 2020.

• "Winning with AI." (With Khodabandeh, S., Fehling, R., LaFountain, B., and Kiron, D.) MIT Sloan Management Review. October, 2019.

• "Creation and Consumption of Mobile Word-of-Mouth: How are Mobile Reviews Different?" (With Lurie, N., and Liu, H.) Marketing Science, 38 (5), 733-912. September-October, 2018.

• "Hidden Side Effects of Recommendation Systems." (With Adomavicius, G., Bockstedt, J., Curley, S., Zhang, J.) MIT Sloan Management Review, 60 (2). November, 2018.

• "Artificial Intelligence in Business Gets Real: Pioneering Companies Aim for AI at Scale." (With Kiron, D., Gerbert, P., Reeves, M., and Spira, M.) MIT Sloan Management Review. September, 2018.

• “How Do Adopters Transition Between New and Incumbent Channels?” (With Overby, E. M.) MIS Quarterly, 43 (1), 185-205. 2019.

• "Can IT Be Too In Sync With Business Strategy?" (With Liang, H., Wang, N., Xue, Y., Ge, S.) MIT Sloan Management Review, 59 (4), 2018.

• "Using Analytics to Understand Customer Engagement." (With Kiron, D.) MIT Sloan Management Review. January, 2018.

• "Reshaping Business with Artificial Intelligence: Closing the Gap Between Ambition and Action." (With Kiron, D., Gerbert, P., and Reeves, M.) MIT Sloan Management Review. September, 2017.

• "Analytics as a Source of Business Innovation." (With Kiron, D.) MIT Sloan Management Review. February, 2017.

• "The Subtle Source of Sampling Bias Hiding in Your Data." MIT Sloan Management Review, 59 (1). May, 2017.

• "Ubiquitous IT and Digital Vulnerabilities." (With Fichman, R., Gopal, R., and Gupta, A.) Information Systems Research, 27 (4), 834-847. December, 2016.

• "Minding the Analytics Gap." (With Kiron, D., and Prentice, P.) MIT Sloan Management Review, 56 (3). March, 2015.