Mei Xue’s research interest is to understand the complex relationship between human and technology and its corresponding impact on firms and human workers. Professor Xue has led the following past and current projects in which advanced business analytics for big data are applied to solve some challenging issues facing the financial services industry:
Professor Xue’s research has received grants from National Science Foundation (NSF), Marketing Science Institute (MSI) and the Wharton E-Business Initiative. Professor Xue's research work has been published at premier academic journals including Management Science, Manufacturing & Service Operations Management (M&SOM), Production and Operations Management (POM), and Journal of Service Research and won the Most Influential Service Operations Paper Award of Production and Service Operations Society (POMS) in 2011.
Professor Xue holds a PhD in Management Science and Applied Economics and an AM in Operations and Information Management from the Wharton School, University of Pennsylvania and a MSE in Systems Engineering from the School of Engineering and Applied Science, University of Pennsylvania.