Curtis Chan is an ethnographer and field researcher whose interests focus on how people experience and interpret their work. Often in the context of imbalanced occupations and organizations, he has studied how these experiences shape workplace gender inequality, organizational surveillance dynamics, and workers’ cultural fit. He specializes in utilizing in-depth, inductive field studies to theorize novel, hidden processes of worker interpretation and experience—including studies of security screeners at the Transportation Security Administration and consultants at a management consultancy.
Professor Chan’s scholarly research is published or forthcoming in Administrative Science Quarterly, Organization Science, and the Academy of Management Annals. His scholarship has received awards such as the 2014 Best Student Paper Award from the Organization and Management Theory Division of the Academy of Management, 2016 Saroj Parasuraman Award for Outstanding Publication on Gender and Diversity from Gender and Diversity in Organizations Division of the Academy of Management, and the 2017 Academy of Management Annals Volume 10 Best Paper Award.
Anteby, M. and C. K. Chan. 2018. “Why Monitoring Your Employees’ Behavior Can Backfire.” Harvard Business Review
Anteby, M. and C. K. Chan. 2018. “A Self-Fulfilling Cycle of Coercive Surveillance: Workers’ Invisibility Practices and Managerial Justification.” Organization Science, 29(2): 247-263.
“Task Segregation as a Mechanism for Within-job Inequality: Women and Men of the Transportation Security Administration.” (With M. Anteby.) Administrative Science Quarterly. (2016). 61(2): 184-216.
“Three Lenses on Professions and Occupations in Organizations: Becoming, Doing, and Relating.” (With Anteby, M. and J. DiBenigno.) Academy of Management Annals. (2016). 10(1): 183-244.
“The Self-Fulfilling Cycle of Coercive Surveillance.” (With Anteby, M.). (Provisionally accepted at Organization Science.)
Professor Chan is a member of the Academy of Management, the American Sociological Association, and the Boston Field Research Community. He is an ad hoc reviewer for Administrative Science Quarterly, American Sociological Review, Organization Science, and Sociological Methods and Research.