Communication Department Faculty

Ashley Duggan





Ashley P. Duggan (Ph.D., University of California, Santa Barbara 2003) is a Professor in the Communication department at Boston College where she teaches Health Communication, Research Methods, Relational Communication, and Nonverbal Communication. Her research is grounded in social science and addresses the intersections of nonverbal and verbal communication processes, health, and relationships. She holds additional appointments as adjunct faculty in Public Health and Community Medicine and in Family Medicine at Tufts University School of Medicine, where her connections allow for interdisciplinary research involving large-scale analysis the development of reflective capacity in medicine, the ways reflective practice connects to communication processes in provider/patient interactions, and the ways communication predictors of health disparities vary across patient populations. 

Dr. Duggan recently published four articles on the role of reflective practice and Communication in family medicine with an interdisciplinary team of senior investigators across multiple disciplines. She and her team had physicians keep a year of journals to write about their experiences with patients. Publications indicate that reflective writing shapes development of the physician more broadly than clinical competence and also indicates communication behavior and health outcomes for physicians and patients.


  • Shaughnessy, A., Slawson, D. & Duggan A. (In Press, 2020). Alexa: “Can You Be My Family Medicine Doctor?” The Future of Family Medicine in the Coming Techno-World. Journal of the American Board of Family Medicine.
  • Shaughnessy, A., Allen, L., & Duggan, A.* (2017). Attention without Intention: Explicit Processing and Implicit Goal-Setting in Family Medicine in Residents’ Written Reflections. Education for Primary Care, 28(3), 150-156.  *Last author designates senior author, as customary in medicine.
  • Vicini, A., Shaughnessy, A., & Duggan, A. (2017).  Cultivating the Inner Life of a Physician through Written Reflection. Annals of Family Medicine, 15(4), 379-381.*Last author designates senior author, as customary in medicine.
  • Vicini, A., Shaughnessy, A., & Duggan, A. (2017. Online version ahead of print). On the Inner Life of Physicians: Analysis of Family Medicine Residents’ Written Reflections. Journal of Religion and Health. *Last author designates senior author, as customary in medicine. 
  • Duggan, A.P., Vicini, A., Allen, L., & Shaughnessy, A. (2015).  Learning to See Beneath the Service: A Qualitative Analysis of Family Medicine Residents’ Reflections about Communication.  Journal of Health Communication, 20, 1441-1448.