Professor Xue's current research interest focuses on applying management science, operations research and advanced analytics with cutting edge technologies such as artificial intelligence (AI) to solve real world problems in service industries, especially in financial service industry, using a data driven approach. Her current and past research projects in this field include:
Professor Xue’s other research interests include process design and pricing in sharing economy such as ride sharing, as the continuation of her research in service co-production and customer efficiency management (CEM) and data driven supply chain management, in particular supply chain finance.
Professor Xue’s research has received grants from National Science Foundation (NSF), Marketing Science Institute (MSI) and the Wharton E-Business Initiative. Professor Xue's research work has been published at premier academic journals including Management Science, Manufacturing & Service Operations Management (M&SOM), Production and Operations Management (POM), and Journal of Service Research and won the Most Influential Service Operations Paper Award of Production and Service Operations Society (POMS) in 2011.
Professor Xue holds a PhD in Management Science and Applied Economics and an AM in Operations and Information Management from the Wharton School, University of Pennsylvania and a MSE in Systems Engineering from the School of Engineering and Applied Science, University of Pennsylvania.