FAQs

Event Management is open Monday through Friday from 8:30 a.m. to 5:00 p.m.  Our administrative offices are closed on Boston College holidays and closedown dates.  Please check with your Event Coordinator regarding the availability of services on these dates.

Classrooms and auditorium holds are released roughly 8 weeks before classes begin, and classrooms come as is. Unfortunately, there is no waitlist and events cannot be scheduled in classrooms until after the holds are released.

If you are planning an event with alcohol, please review the Boston College policy on alcohol use, and contact Event Management at your earliest convenience. Alcohol requests should be made in writing by emailing Event Management at least six weeks prior to your event. The official policy can be found here.

Event cancellations must be made in writing by emailing Event Management as soon as possible. For room cancellations within 10 business days prior to the event, a cancellation fee equal to 100% of the room rental cost will be due. For catering cancellations within 3 business days prior to the event, a cancellation fee equal to 100% of the estimated charges will be due.

Room charges may apply to some spaces on campus, please consult with your event coordinator to find out if they apply to you.

Internal organizations should pay by chartstring. External Clients may pay by check or credit card. Please contact your Event Coordinator for more information.

In addition to the coordination of all events incurring a 15% event administration fee for internal events, and a 20% event administration fee for external events. All prices are subject to the 7% Massachusetts Meals Tax (6.25% state tax and .75% local tax) where applicable.

When Boston College is closed due to emergency events or weather, all booked events will follow suit for the duration of the closure. Questions and concerns may be routed to the director of event management.

Most spaces on campus require a gap time between events in order to allow for turnaround time between reservations. Lead time describes the time gap before an event, whereas hang time describes the time gap after an event. Classrooms and auditoriums usually require at least 15min of lead/hang time, conference rooms require on average 30min, and function rooms often require 2-3hrs or more. For more information on lead/hang times for a specific location on campus, please visit the Booking Calendar in the Event Space Reservation System.

Smoking is prohibited in all Boston College buildings and vehicles. This prohibition applies to all indoor air space including private faculty and administrative offices, all areas of residence halls, and dining facilities. Smoking is also prohibited outdoors within twenty feet of a residence hall. To implement and enforce this policy, common courtesy and consideration toward others should be exercised.

Smoking is permitted only in open areas outside buildings if the area is not identified as a hazardous area and is not within twenty feet of a residence hall.

All animals and/or pets are prohibited in all indoor spaces on campus, with the exception of service animals assisting those with disabilities.

Some events require a certificate of insurance prior to your event.  Should this be the case, your Event Coordinator will alert you.

Great! Our customer's insights and inputs are very important to us. In order for us to provide you with the best possible service, we would appreciate any feedback you have about your event throughout every stage of the planning process. If you would like to share your thoughts with us, please feel free to fill out our Customer Survey.