University Counseling Services offers students personal counseling and psychotherapy as well as programs and activities that reinforce Boston College’s dedication to education of the whole person. Each year, University students consult with Counseling Services for help in addressing and understanding a wide variety of problems and concerns. Please see below for the current service update.
We have adjusted our services in the following ways, and recognize that these plans could evolve:
- If you are seeking new services you may call 617-552-3310
and ask to either schedule a triage to determine the most appropriate ongoing treatment, or a same day consultation to work with you on problem solving the issue at hand. - Boston College has partnered with Uwill, a leading mental health platform for colleges and universities, as an extension of UCS services available to Boston College students. This is a secure and convenient path to clinical services in this time of heightened needs. Access is quick and easy. You may access Uwill and register using your BC email. There is no cost to use Uwill. All actively enrolled BC Students are provided 90 teletherapy credits. If you use all of these credits then you may be eligible to receive 90 additional credits as part of a pool of shared UWill credits. These credits are distributed automatically based on availability/supply; you do not need to make any requests to access these credits. Video, phone, chat and message-based therapy options will all be available to you. Uwill is ready to be used now. You should not need much help, but just in case, Uwill offers support tools, including: FAQ and User Guide; Phone/email assistance at 1-833-998-9455 or support@uwill.com. We hope Uwill will be a useful resource to many of you. The telehealth platform and the counselors working within them are not controlled or supervised by BC, although you may be asked for your consent to share this information with UCS in order to coordinate care as needed. You may select your own counselor, and should review the consent carefully.
- Students who are studying remotely, are not in the state of Massachusetts, and are looking to connect with local clinicians for ongoing psychotherapy can access referrals through your insurance online search for local clinicians in your area, calling local hospital or nearby university counseling center for suggestions, or using these online resources (https://bc.thrivingcampus.com/; https://zencare.co/; https://www.psychologytoday.com/us). If you need additional help, please request a referral consultation appointment over the phone or in-person at UCS.
- Periodically we will be adding new resources to our website and encourage you to try those that may be appropriate for your needs.
Please help us better communicate with you and be aware of the following:
- UCS clinicians will generally send emails via Virtru, a secure encrypted email tool. You do not need to have Virtru on
your email to open and read the email from the clinician. - Please check your Spam folder in case the encrypted email ends up there.
- Please note that a call from UCS might show up on your phone as unidentified phone number. If you missed the call, you can
call back at 617-552-3310. - It would be extremely helpful to set up voicemail boxes and make sure it is not full so that we can leave you a message if needed.
We are here for students of all identities, beliefs, and experiences
We recognize that ongoing incidents of social injustice and racism in our country and around the world continue to have negative impacts on our students, and that trauma in the context of negotiating marginalized identities is a real and ongoing source of stress for many. UCS seeks to provide welcoming and supportive environment for all members of the BC community and is committed to fully recognizing and valuing all identities, beliefs, or experiences.
We encourage anyone experiencing distress or wanting an opportunity to process your thoughts, feeling, and reactions to seek individual and/or group support from us, either by dropping by our offices (Gasson 001) or calling us at 617-552-3310. Remember, you are not alone.
Information and Announcements
Information about making an appointment with University Counseling Services.
Tips to help you prepare for your Virtual Telehealth Session.
WellTrack is a self-help app that students can use to address stress, anxiety, and depression.
BC's detailed reopening plan for students, faculty, and staff.
BC has partnered with Uwill, a leading mental health platform for colleges and universities.
Ask For Help
“[A mental health problem] doesn’t have to take over your life, it doesn’t have to define you as a person, it’s just important that you ask for help. It’s not a sign of weakness. ”