Boston College has established a partnership with human resources services firm KGA to offer employees and their adult household members confidential access to wellness resources and support, including around-the-clock availability of licensed counselors and literature, webinars, podcasts, and scheduled consultations on topics ranging from financial planning to nutrition.

Marie Elena Gioiella

Marie Elena Gioiella

The service, launched by BC’s Department of Human Resources in June, marks a transition from a standalone Faculty/Staff Assistance Program to a more integrated model that incorporates the Healthy You program and various employee well-being efforts.

“When I’ve met with individual employees who have reached out for help, one common theme has been their concern over not being able to do their job as effectively as they would like to because of personal concerns,” said Director of Employee Wellbeing Marie Elena Gioiella. “They’re looking for support so that they can maintain their focus at work. It speaks to their commitment and dedication to their jobs.

“We want to do everything we can to support employees in their work and in their relationships here at Boston College. Managers and supervisors have a lot on their plates, and no one person can be an expert on all topics. But through KGA, employees can find the resources they need.”

KGA was selected for its 40 years of experience, robust collection of offerings, 24/7 access to a vast network of licensed mental health counselors, website translation offerings, and commitment to confidentiality, according to Gioiella.

KGA’s wellness services are available at no cost to all BC employees and members of their household over the age of 18.

To access KGA, log in to my.kgalifeservices.com with company code bostoncollege. There is also a KGA Mobile app available for download.

Christine Balquist | University Communications | July 2022