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Benefits Providers

contact list

For detailed information about benefits for Boston College employees, see the Benefits section of the Employee Handbook.

The Standard Insurance
Phone: (800) 378-4668 Life Insurance Portability/conversion questions


Workers' Compensation Administrator
Phone: (781) 683-1150 Claims inquiries

Wage Works
Flexible Spending Account (FSA) Plan Administrator
Phone: (877) 924-3967
FSA information

Web site:

Main web site


Delta Dental
Phone: (800) 872-0500 Customer Service
Phone: (800) 327-6277 Delta Care unit
Web site: To select a dentist in your area
Plan: Delta Premier Group # 4542-9904
Plan: Delta Care Group # 4542-8801


Fidelity Investments
Phone: (800) 343-0860 Main number (all inquiries)
Web site: General web site
Web site: Special site for non-profits.
Login to netBenefits "Access My Account" for online transactions
Web site:

To make appointment with on-campus one-on-one counselor

Harvard Pilgrim Health Care
Phone: (888) 333-4742 Member Services
Web site: Main web site
Plan: PPO Group # 0824360000
Plan: HMO Group # 0824370000


John Hancock Insurance
Phone: (800) 555-8314 Long-Term Care Customer Service


Metlaw (Hyatt Legal Plans)
Phone: (800) 438-6388 Main Number
Web site: Main web site


Metropolitan Property and Casualty Insurance
Phone: (800) 438-6388 Inquiries and claims
Phone: (617) 552-4300 On-campus representative
Mon 9:00 a.m.–1:00 p.m.


MetPay Representative
Lisa Souza
Office: (781) 749-2007
Fax: (888) 520-1373
Web site:


Metro Credit Union
Phone: (877) 696-3876
Main Number
Website: Main Web Site


Deutsche Funds (Formerly Scudder Investments)
ADP Retirement Services (Record Keeper)
Phone: (800) 541-7705 General information


Social Security Administration
Phone: (800) 772-1213 All inquiries
Web site: Main web site
Web site: Boston region web site

Phone: (800) 842-2733 Main number
Phone: (800) 842-2776 Participant information (most inquiries)
Phone: (800) 842-2004 Boston office
Phone: (800) 842-2252 Automated telephone service
 Phone:  781-314-2402 To make appointment with on-campus one-on-one counselor


Tufts Health
Phone: (800) 701-9000 General information
Plan: Tufts Medicare Preferred HMO Group # 1456
 Plan:  Tufts Medicare Supplement       Group # 1456 S
Web site: Main web site