Benefits Providers

contact list

For detailed information about benefits for Boston College employees, see the Benefits section of the Employee Handbook.

Aetna Insurance
Phone: (800) 826-7448 Portability / Conversion questions

Blue Cross Blue Shield
Phone: (800) 258-2226 Member Services
Plan: Boston College Medex Group # 50-2285820
Plan: Medex 3 Group # 50-2580424
Plan: Medicare HMO Blue Group # 00-6632393

CCMSI, Inc.
Worker's Compensation Administrator
Phone: (781) 683-1150 Claims Inquiries

Crosby Benefit Systems, Inc.
Flexible Spending Account (FSA) Plan Administrator
Phone: (800) 462-2235 FSA Information

Web site:

www.crosbybenefits.com

Main web site

Email:

servicecenter@crosbybenefits.com

Inquiries


Delta Dental
Phone: (800) 872-0500 Customer Service
Phone: (800) 327-6277 Delta Care Unit
Web site: www.deltamass.com To select a dentist in your area
Plan: Delta Premier Group # 4542-7401
Plan: Delta Care Group # 4542-8801

Fidelity Investments
Phone: (800) 343-0860 Main Number (all inquiries)
Web site: www.fidelity.com Corporate web site
Web site: Fidelity.com/atwork Special site for non-profits.
Login to netBenefits "Access My Account" for on-line transactions
Web site:

Fidelity.com/atwork/reservations

To make appointment with on-campus one-on-one counselor

Harvard Pilgrim Health Care
Phone: (888) 333-4742 Member Services
Phone: (800) 421-3550 First Seniority Freedom Information
Web site: www.harvardpilgrim.org Main web site
Plan: PPO Group # 0568650000
Plan: HMO Group # 0568640000
Plan: First Seniority Freedom Group # 94016

John Hancock Insurance
Phone: (800) 555-8314 Long-Term Care Customer Service
Web site: http://bc.jhancock.com

BC Long-Term Care site
(username: bc; password: mybenefit)


MetPay
Metropolitan Property and Casualty Insurance
Phone: (800)438-6388 Inquiries and claims
Phone: (617)552-4300 On-campus representative
Mon 1:00 PM - 4:00 PM
Wed 9:00 AM - 11:30 AM

MetPay Representative
Lisa Souza
Office: (781) 740-1458
Cell: (617) 913-9540
Fax: (781) 740-1654
Email: lsouza@metlife.com
Web site: www.lisasouza.metlife.com

Scudder Investments
Phone: (800) 225-2470 General information
Web site: www.dws-scudder.com Main web site

Social Security Administration
Phone: (800) 772-1213 All inquiries
Web site: www.ssa.gov Main web site
Web site: www.ssa.gov/boston/ Boston Region web site

TIAA-CREF
Phone: (800) 842-2733 Main number
Phone: (800) 842-2776 Participant information (most inquiries)
Phone: (800) 842-2004 Boston Office
Phone: (800) 842-2252 Automated Telephone Service
Web site: www.tiaa-cref.org Main web site
Web site: www.tiaa-cref.org/bostoncollege Boston College specific investment and plan
Web site: www.tiaa-cref.org/moc To make appointment with on-campus one-on-one

Tufts Health
Phone: (800) 701-9000 General Information
Plan: Tufts Medicare Preferred HMO Group # 1456
Web site: www.tuftshealthplan.com Main web site

University Credit Union
Phone: (617) 739-7447 Main number
Phone: (617) 278-5893
(888) 828-9828
Starline Automated Teller
Web site: www.universitycu.org Main web site