On this page:

• What is my password?
• How do I create or change my password?
• Where can I use my password?

What is my password?

A temporary password will be assigned to you and you will be required to change it the first time you log into Agora. For more information, see Agora: Signing in for the First Time.

How do I create or change my password?

There is an option in your Agora menu called Password, PIN, Q&A (Credentials) that allows you to change your password and/or your PIN at anytime. You will need to know your current password or PIN in order to choose a new one (see Figure 1). For step-by-step instructions, see changing your Password, PIN, and challenge questions.

Figure 1.

If you are a new employee who does not know your temporary PIN or password, please ask your  Technology Consultant for assistance. All others can request assistance in person at the  CTRC, located in O'Neill, room 250. Proof of identification such as your Eagle-One card or a driver's license must be presented in order to receive PIN or password assistance. If you have already set your Challenge Questions, you can conveniently request assistance by calling 2-HELP.

Note About Saved Password: Some applications like Netscape, MS Outlook, Dreamweaver, and CorporateTime provide the option of remembering your password. This option allows you to use these applications without having to enter your password each time. For security reasons, we strongly recommend against using this feature. If you have allowed any of these applications to remember your password, you will find that you cannot log in after you change your password using Agora. This is because the application will continue to try to log in with the old, locally stored, password. To correct this, see the application's online Help documents to learn how to delete or change a stored password.

Where can I use my password?

Use your password to access the BC network and most online BC services. When you change your password, it will take effect almost immediately on many applications. Some applications are updated overnight.

You can use your new password right now for:

•  Agora
•  Email
•  Eaglenet Activation (activating your computer on the BC network)
•  CampusTime (personal calendaring system)

Your password will be changed within a few minutes on:

• UIS (TN3270 software a.k.a. CICS)
  Note: Use the new password to log into UIS. Some faculty and staff also have a secondary UIS password that allows them to post business transactions. That secondary password in UIS will not change.
•  PeopleSoft (Human Resource System)
•  U-View Plus
• Boston College Web Server (www2.bc.edu)
• BC Development Web Server (webwork.bc.edu)
• BC Personal Web Server (www2.bc.edu)
•  MyFiles

Over the next 24 hours, you may still need to use your old password on the following systems (updates occur overnight, unless otherwise indicated):

• Kronos
• Library Reserves
• Windows Sign-On Windows users: This is the login you complete when you start your computer and enter your username, password, and domain (bc). You may find you need to restart your computer to regain network access after your password has been updated. (updated frequently during the day)
•  Quest
•  Remote Dial-In (updated frequently during the day)
•  Virtual Private Network (VPN) (updated frequently during the day)
•  WebCT (course web sites) (updated frequently during the day)