BC Technology Essentials
- The Technology Essentials — Whether you are a student, faculty, or staff these are things that you must know.
- BC Technology Resources — A list of technology resources at BC that can help you.
Your BC Security Credentials: Username, Password, PIN, LDAC, and Eagle-One card
To use most of BC's technology services, you need to know your BC username and log-in information. For example, your username and password allows access to your email account and your PIN allows access to your voicemail account. Learn more about your BC security credentials and what you can access with them.
Your BC email account
As a member of the BC community you automatically have a BC email account. You can use this email account, or set it up to forward to another existing email account you have with Gmail, Yahoo, etc. You can check your BC email account from any web browser anywhere in the world: Students use WebMail | Faculty & staff use Outlook Web Access (OWA). Learn more about email at BC, such as how to set up an "Out of Office" auto-reply, and more. Learn about BC's Spam Quarantine Service, which automatically quarantines and deletes messages it identifies as spam.
Phone & Voicemail at BC
All undergraduate students, faculty, and most staff have a BC phone number with voicemail. Learn how to check your voicemail, how to make long distance calls, and more. Also learn about the security credentials you need for voicemail and making long distance calls.
Accessing the BC network (from on-campus & off-campus)
As long as you have a BC username and password you can use your computer on the BC network. Once you are connected to the BC network, you can browse the web, check your email, access department servers and Professor's folders, and much more. Learn how to connect your computer to the BC network, using an Ethernet cable, a wireless connection, or VPN (Virtual Private Networking).
Agora Portal - the BC Intranet
Agora Portal is the BC Intranet. The word "Agora" is Greek for gathering place. After you log in to http://portal.bc.edu, you can set your privacy preferences, change your password, renew library books, view your records, and much much more. Learn all about the Agora Portal.
Virus protection for your computer
As a member of the BC community you must keep your computer protected from viruses. Get your free copy of Virus Protection software and learn how to protected your computer from viruses at www.bc.edu/virus.
Store and share your files on the web
Use MyFiles@bc to securely store and share your files on the web. Your account is already created for you, so just sign in at www.bc.edu/myfiles. Learn more about MyFiles@bc, including how to use it to store your documents and files.
Printing to a BC printer
After connecting to the BC network, you can print to a department printer or to one of the Campus Technology Resource Center (CTRC) or Library printers. Learn how to print to a BC printer.
Have a technology question or problem?
- Contact the Help Center: 617-552-HELP (2-HELP from on-campus), email@example.com, or www.bc.edu/gethelp.
- You can also visit the Walk-In Help Desk in O'Neill 248 next to the Campus Technology Resource Center (CTRC).
Learn about these technology resources at BC:
- BC Directory Services
- BC websites to check out...
- Departments on campus that offer Technology Services
- Public Computing Facility
- Software and Hardware at BC
- What are the options for backing up your documents and files at BC?
- Interested in creating a website?
- Teaching or taking a class?
- Need to register for classes?
- Going to be conducting academic research?
- Are you a staff member who will be working with budgets?
- Are you a faculty or staff member who wants to manage a personal department calendar online?
- Are you a staff member who will work on a department website?
- Looking for computer training?
- Look up phone and email addresses of other BC community members via the online BC Directory at www.bc.edu/a-z/directories.html.
- BC operators can be reached at 617-552-8000 (2-8000 from on-campus).
- Learn how to set up your email software to look-up BC email addresses automatically: Students | Faculty & Staff (no setup needed)
- BC Info (www.bc.edu/bcinfo) - Check out the links at the top of the page to go to the Academic Calendar, BC Directories, Libraries, Emergency info, and much more.
- BC Webcams (www.bc.edu/webcams) - See live views of the Boston College campus twenty-four hours a day, seven days a week.
- BC Event Calendar (www.bc.edu/events) - Check out all the major events happening on the BC campus.
The Campus Technology Resource Center (CTRC) is a public computer lab. Anyone with a valid BC Eagle-One card can use the CTRC. Learn more about the CTRC, such as their location and hours of operations.
Learn what software is provided by the University and how to purchase other software packages at educational pricing. Also find out where you can buy personal computers at a discount. Learn more about software and hardware at BC .
Learn about the options you have for backup at BC.
All BC students, faculty, and staff get space to create a personal web site. Learn about creating websites at BC.
BC uses Blackboard Vista as an e-learning system to complement classroom instruction. Blackboard Vista needs no special tools or installation other than your normal web browser. Learn about Blackboard Vista at BC.
Calendar and scheduling for all Boston College faculty and staff is done in Exchange. Learn more about Calendaring at BC.
Day is a web-based application that allows website managers to easily create and update departmental web pages without having to use an HTML editor, such as Dreamweaver. Learn more about Day.
Faculty and staff: The ITS Training and Communications department offers free, regularly scheduled demos, hands-on, and online computer training for faculty and staff. Topics include basic computer use, Word, Excel, PowerPoint, MyFiles@bc, and more. Learn more about this department and the training classes they offer for faculty and staff.