About Wireless Access
The BC wireless network is available in every residence hall, as well as many other locations on campus, including libraries, classrooms, dining halls, and even some outdoor common areas. Faculty, staff, students, and guests of Boston College may use the wireless network at BC.
Note: BC no longer supports 802.11b wireless technology.
Connecting to BC's Wireless
"eduroam" is a secure wireless network service that offers a much greater degree of privacy and security (BC username and password required). BC faculty, staff, and students are strongly encouraged to use eduroam. Learn how to connect to eduroam on your laptop, tablet, or other mobile device.
"BostonCollege" is an open, unsecure wireless network that does not encrypt data and is used for guest access and for manual registrations. Information sent across the wireless network using BostonCollege is “in the clear” and others might snoop or intercept data transmitted using this unsecured wireless service. Learn how to connect to the unsecure BC wireless network on your laptop, tablet, or other mobile device.
Eduroam (education roaming) is the secure, world-wide roaming access service developed for the international research and education community.
Now available at thousands of colleges and universities in over 74 territories, eduroam allows members of the Boston College community to easily connect to the Internet when visiting other participating institutions.
BC ITS strongly recommends that you first connect at BC before traveling to allow time for any possible troubleshooting that may be necessary.
Improving Wireless Access
There are many factors that can disrupt the quality of wireless service for you and your neighbors, including cordless phones, unauthorized wireless devices, wireless printers, and even microwave ovens. Please use the following tips for optimal service.
- Update Wireless Drivers
Wireless network cards, even those in new laptops, require updates to the driver to work correctly and provide the best and most secure wireless network service. To update the wireless card driver, go to the manufacturer's website to download and install the latest wireless card driver.
- Don't Use Unauthorized Wireless Devices
One major source of interference is unauthorized wireless devices, most commonly wireless routers, as they communicate on the same radio frequency as the BC wireless network. If you require additional Ethernet network ports for wired peripheral devices, you may only use a device that does not include wireless functionality. ITS reserves the right to disable any unauthorized wireless devices that are disrupting service.
If you experience problems connecting to the BC wireless network, use your computer's network connections setting to view all available wireless networks. If you see wireless networks other than BC's official wireless networks (eduroam or BostonCollege), contact the Help Center at firstname.lastname@example.org or call 617-552-HELP (4357) or message us at live tech support chat (M-F 9am-5pm).
- Wireless Printers
Wireless printers are designed to work in home network environments, and therefore won’t work wirelessly on a campus network environment. Please use a USB cable to connect your printer to your computer, instead of wireless.
Microwaves can also cause interference with wireless devices. We are not suggesting that you never use your microwave, but most computers that are within 10 feet of an operating microwave will experience slow connections.
- Get a New wireless Card, If Necessary
Different wireless cards access the wireless network at different speeds. Depending on the type of wireless card you have, you will have different performance. The recommended wireless card is 802.11a/g/n. If you have an older card (ex: 802.11 or 802.11b) you should upgrade to a newer card (802.11a/g/n) to improve your speed on the wireless network. Note: BC no longer supports 802.11b wireless technology.