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Information Technology Services

Connecting to the Internet @ BC

computers, smartphones, tablets, and game consoles

The BC wireless network is available in residence halls, campus buildings, and outdoor areas. All residence hall rooms have an Ethernet network jack as well as most conference rooms, classrooms, and labs.

Learn how to connect:

GET CONNECTED GUIDES

Get Connected - Faculty/Staff (PDF)
Get Connected - Students (PDF)
Get Connected - Visitors (PDF)


Please note: To view Adobe Reader® (PDF) formatted files, download the free Adobe Reader.

Faculty, Staff & Students

You will need your BC username and password. If you don’t know your username, contact Student Services at (617) 552-3300. If you don’t know your password, you can reset it through Agora Portal at portal.bc.edu.

To connect most computers, smartphones, and tablets, to the Internet at BC:
  1. Wireless: Connect to the "eduroam" wireless network.

    Wired: (a) Disable the wireless connection to ensure you are configuring your computer's wired connection. (b) Using an Ethernet cable, connect your computer to the network wall jack. (c) Mac Ethernet settings: Open System Preferences > Network. From the Configure drop-down list, select "Using DHCP" and in the Search Domains box, type: bc.edu

  2. Windows: Click on the pop-up in your tool bar that says "Additional information is needed to connect to this network"

  3. Login with:
    1. username@bc.edu
    2. BC Password (same as used for Agora Portal)
  4. Select “I Agree,” “Continue,” or "Connect" if you receive any certificate messages. 
    • Mac: If prompted, enter your Mac administrative username and password (the password you use to log in to your computer).

  5. If you plan on using both the wireless and wired connection, complete steps 2-4 for each. Be sure to turn off wireless before trying to setup a wired connection.

Trouble Connecting? Learn answers to common questions about the BC network.

Androids & Chromebooks
  1. Select "eduroam" from the list of available wireless networks.
  2. Enter the following information if prompted. NOTE: Not all Android devices require the same information.
    • EAP method: PEAP
    • Phase 2 Auth: None
    • CA certificate and User certificate: Leave as 'unspecified'
    • Identity: username@bc.edu 
    • Password: BC Password (same as used for Agora Portal)
    • Anonymous Identity: Leave blank
  3. Accept the certificate if prompted.

Trouble Connecting? Learn answers to common questions about the BC network.

Guests from Other Eduroam Institutions

Guests from participating eduroam institutions can connect to BC's eduroam using their home institution’s credentials. Make sure your laptop and other devices are configured for eduroam before you arrive on campus. 


Visitors

Visitors must register in order to connect to the BC Network. All visitor access ends after 24 hours. To regain access to the Internet, each day you must repeat the steps below.

  1. Connect to the “BostonCollege” wireless network.
  2. Go to helix.bc.edu and select “Guest Registration.”
  3. Complete the registration form.
  • You will receive a confirmation email and/or text with your login credentials. You can use these same credentials to connect other devices to the "BostonCollege" network.

WARNING: "eduroam" and "BostonCollege" are the only official BC wireless networks. Do NOT connect to any other wireless network listed!

 

Need help?

Call the Technology Help Center at 617-552-HELP (4357) or bring your laptop or device to the Walk-In Help Desk in O'Neill 316.