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Information Technology Services

PIN (Personal Identification Number)

security credentials

What is my PIN?

Your PIN (Personal Identification Number) is the password you use to access your BC voicemail.

 

New to Boston College?

Your initial voicemail password/PIN is your Eagle ID (the first eight digits on your BC ID card). You will be required to change it at first login following these PIN security requirements (BC sign-in required).

 

How can I change my PIN?

To change your voicemail password/PIN:

  • Via phone: Log in to your BC voicemail via phone [call 2-4006 (on-campus) or 617-552-4006 (off-campus)], and press 4 from the main menu, then press 3 and follow the prompts.
  • Via the web: Log in to vmaill.bc.edu and click the Personal tab. You can change your voicemail password/PIN at the bottom of the page.

Important: When changing your voicemail password/PIN, follow these PIN security requirements (BC sign-in required).

 

What if I forget my PIN?

If you forget your voicemail password/PIN, you can have it reset:

  • Log in to vmail.bc.edu and click the link next to Having trouble logging in?
  • Call the Help Center at 617-552-HELP (4357).

 

Where can I use my PIN?

You voicemail password/PIN is only used to access your BC voicemail.