New Requirement for BC Passwords
Starting October 18, a new process for password resets began at BC. All current members of the BC community are required to change their BC Password every year, on or before their birthday, through Agora Portal. This important security measure helps protect personal and University information from unauthorized access.
On this page:
- What is my BC Password?
- New to Boston College?
- How often must I change my BC Password? (Sign-In Required)
- How to change your BC Password?
- Note about saved passwords
- Where can I use my BC Password?
Your BC Password enables you to access many BC applications and systems including Agora Portal and UIS.
Make sure to set the answers to the Challenge Questions. In the event you forget your BC Password or PIN, your answers to these questions will allow BC Information Technology Services staff to confirm your identity and reset your password or PIN.
A temporary BC Password will be assigned to you and you will be required to change it the first time you log into Agora Portal.
- If you know your current password
- If you don't know your current password
- If you can't answer your Challenge Questions
There are several options in your Agora Portal menu called Change Password/PIN/Challenge Questions that allow you to change your password, PIN, or Challenge Questions at any time. You need to know your current password, PIN, or Challenge Questions in order to choose a new one.
If you forgot your password and you set up Challenge Questions in Agora Portal, you can conveniently change your password using Agora Portal (click "Forgot Password?") or by calling 617-552-HELP and correctly answering the Challenge Questions.
If you're a BC applicant who does not remember your password and you did not set up Challenge Questions in Agora Portal, you can have it reset using Agora Portal (click "Forgot Password?"). You will be asked to enter the email address you used for your application.
If you cannot correctly answer your Challenge Questions or you have not completed your Challenge Questions, you must call the Help Center at 617-552-HELP.
Some applications on your computer or mobile devices may provide the option of remembering your password, including Apple Mail, Outlook, iCal, and Firefox. This option allows you to use these applications without having to enter your password each time. For security reasons, we strongly recommend against using this feature. If you have allowed any of these applications to remember your password, you will find that you cannot log in after you change your password using Agora Portal. This is because the application will continue to try to log in with the old, locally stored, password. To correct this, see the application's online Help documents to learn how to delete or change a stored password.
Use your password to access the BC network and most online BC services. When you change your password, it will take effect almost immediately on many applications. Some applications are updated overnight.
You can use your new password for:
- Agora Portal
- Outlook Web Access (for faculty and staff)
- Activation (activating your computer on the BC network)
- Blackboard Vista
NOTE: BC Gmail requires using your Secondary Password, which is different from your BC password!
Your password will be changed within a few minutes on:
- UIS (TN3270 software a.k.a. CICS)
Note: Use the new password to log into UIS. Some faculty and staff also have a secondary UIS password that allows them to post business transactions. That secondary password in UIS will not change.
- PeopleSoft (Human Resource System)
- PeopleSoft Financials
- Adobe CQ Web Publishing
- Windows Sign-On Windows users: This is the login you complete when you start your computer and enter your username, password, and domain (bc). You may find you need to restart your computer to regain network access after your password has been updated.
- Virtual Private Network (VPN)
Over the next 24 hours, you may still need to use your old password on the following systems (updates occur overnight, unless otherwise indicated):