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Group Uses

at Boston College

Group email option

Description

BCPost (mailing lists/listserv)

BCPost is Boston College's mailing list service. A mailing list, also known as a listserv, is an email-based discussion group that allows members to send an email message to a group of people using a single address. When you post (send) an email to a listserv, your email is sent to all of the other people on that listserv. A listserv can be restricted, which means that only people approved by the list owner can join the list. A listserv can also be monitored, which means that all posts to the list must be approved by the list owner before being posted to the entire list. Learn more about BCPost.

Campus Groups (distribution lists)

Campus Groups can be used to define a group of people that is available for emailing, filesharing (via MyFiles@bc), web-based collaboration , scheduling (via CampusTime), and voicemail distribution. Campus Groups are a good option if you need to use the group for functions other than just email. However, Campus Groups do not have all the functionality of listservs, e.g. postings cannot be restricted and/or moderated. (Note: There are auto-generated groups for all courses at BC.) Learn more about Campus Groups.

Group email accounts

There are currently two types of group email accounts available:

  • Forwarding accounts
  • Interactive accounts – faculty and staff only and requires department's VP and ITS Security approval 

Forwarding Accounts

Forwarding accounts allow you to use an email address that is not tied to a particular person’s name. Mail sent to the address forwards directly to personal email accounts (up to 5 addresses). It can serve as a permanent point of contact for use in web pages and print publications. An example would be: bookclub@bc.edu with the messages forwarding to the organizer(s) of that group.

Interactive Accounts

There are a few instances where an interactive account is necessary. For example, the ITS Help Center has a group email account (help.center@bc.edu). When email is sent to the Help Center, staff work with the messages together by logging into the group email account with a username and password. Each staff member can see if a response has been sent and view the response in the group account’s sent folder.

Interactive group accounts pose significant security concerns since passwords are shared and are often not updated with changes to staffing. Interactive group accounts are subject to frequent security audits. Due to these concerns, Information Technology Services is working on a project to eliminate the majority of the current interactive accounts and all requests for new group accounts will require the approval of the ITS Security team and the department's VP.

Alternatives to Group Email Accounts

Learn about BCPost Mailing List Service (listserv).

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Learn more about group email accounts.