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Benefits Providers

contact list

For detailed information about benefits for Boston College employees, see the Benefits section of the Employee Handbook.

Aetna Insurance
Phone: (800) 826-7448 Life Insurance Portability/conversion questions

 

CCMSI, Inc.
Workers' Compensation Administrator
Phone: (781) 683-1150 Claims inquiries


Crosby Benefit Systems, Inc.
Flexible Spending Account (FSA) Plan Administrator
Phone: (800) 462-2235 FSA information

Web site:

www.crosbybenefits.com

Main web site

Email:

servicecenter@crosbybenefits.com

Inquiries


Delta Dental
Phone: (800) 872-0500 Customer Service
Phone: (800) 327-6277 Delta Care unit
Web site: www.deltamass.com To select a dentist in your area
Plan: Delta Premier Group # 4542-7404
Plan: Delta Care Group # 4542-8801


Fidelity Investments
Phone: (800) 343-0860 Main number (all inquiries)
Web site: www.fidelity.com General web site
Web site: Fidelity.com/atwork Special site for non-profits.
Login to netBenefits "Access My Account" for online transactions
Web site:

Fidelity.com/atwork/reservations

To make appointment with on-campus one-on-one counselor


Harvard Pilgrim Health Care
Phone: (888) 333-4742 Member Services
Web site: www.harvardpilgrim.org/bostoncollege Main web site
Plan: PPO Group # 0568650000
Plan: HMO Group # 0568640000


John Hancock Insurance
Phone: (800) 555-8314 Long-Term Care
Customer Service
Web site: http://bc.jhancock.com

BC Long-Term Care site
(username: bc
password: mybenefit)


MetPay
Metropolitan Property and Casualty Insurance
Phone: (800) 438-6388 Inquiries and claims
Phone: (617) 552-4300 On-campus representative
Mon 9:00 a.m.–1:00 p.m.

 

MetPay Representative
Lisa Souza
Office: (781) 749-2007
Cell: (617) 913-9540
Fax: (888) 520-1373
Email: lsouza@metlife.com
Web site: www.lisasouza.metlife.com

 

Metro Credit Union
 Phone:          877-696-3876 Main Number    
 Website:  www.metrocu.org            Main Web Site               

 

Scudder Investments/DWS Investments (former 403(b) provider)
Phone: (800) 225-2470 General information
Web site: www.dws-investments.com Main web site

 

Social Security Administration
Phone: (800) 772-1213 All inquiries
Web site: www.ssa.gov Main web site
Web site: www.ssa.gov/boston/ Boston region web site


TIAA-CREF
Phone: (800) 842-2733 Main number
Phone: (800) 842-2776 Participant information (most inquiries)
Phone: (800) 842-2004 Boston office
Phone: (800) 842-2252 Automated telephone service
 Phone:  781-314-2402 To make appointment with on-campus one-on-one counselor
Web site: www.tiaa-cref.org Main web site
Web site: www.tiaa-cref.org/bostoncollege Boston College specific plan information
Web site: www.tiaa-cref.org/moc To make appointment with on-campus one-on-one counselor (will need your User ID and Password)

 

Tufts Health
Phone: (800) 701-9000 General information
Plan: Tufts Medicare Preferred HMO Group # 1456
 Plan:  Tufts Medicare Supplement       Group # 1456 S
Web site: www.tuftshealthplan.com Main web site