Benefits Providers
contact list
For detailed information about benefits for Boston College employees, see the Benefits section of the Employee Handbook.
| Aetna Insurance | ||
| Phone: | (800) 826-7448 | Life Insurance Portability/conversion questions |
| CCMSI, Inc. Workers' Compensation Administrator |
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| Phone: | (781) 683-1150 | Claims inquiries |
| Crosby Benefit Systems, Inc. Flexible Spending Account (FSA) Plan Administrator |
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| Phone: | (800) 462-2235 | FSA information |
| Web site: |
Main web site |
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| Email: |
Inquiries |
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| Delta Dental | ||
| Phone: | (800) 872-0500 | Customer Service |
| Phone: | (800) 327-6277 | Delta Care unit |
| Web site: | www.deltamass.com | To select a dentist in your area |
| Plan: | Delta Premier | Group # 4542-7404 |
| Plan: | Delta Care | Group # 4542-8801 |
| Fidelity Investments | ||
| Phone: | (800) 343-0860 | Main number (all inquiries) |
| Web site: | www.fidelity.com | General web site |
| Web site: | Fidelity.com/atwork | Special site for non-profits. Login to netBenefits "Access My Account" for online transactions |
| Web site: | To make appointment with on-campus one-on-one counselor | |
| Harvard Pilgrim Health Care | ||
| Phone: | (888) 333-4742 | Member Services |
| Web site: | www.harvardpilgrim.org/bostoncollege | Main web site |
| Plan: | PPO | Group # 0568650000 |
| Plan: | HMO | Group # 0568640000 |
| John Hancock Insurance | ||
| Phone: | (800) 555-8314 | Long-Term Care Customer Service |
| Web site: | http://bc.jhancock.com | BC Long-Term Care site |
| MetPay Metropolitan Property and Casualty Insurance |
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| Phone: | (800) 438-6388 | Inquiries and claims |
| Phone: | (617) 552-4300 | On-campus representative Mon 9:00 a.m.–1:00 p.m. |
| MetPay Representative Lisa Souza |
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| Office: | (781) 749-2007 | |
| Cell: | (617) 913-9540 | |
| Fax: | (888) 520-1373 |
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| Email: | lsouza@metlife.com | |
| Web site: | www.lisasouza.metlife.com | |
| Metro Credit Union | ||
|---|---|---|
| Phone: | 877-696-3876 | Main Number |
| Website: | www.metrocu.org | Main Web Site |
| Scudder Investments/DWS Investments (former 403(b) provider) |
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| Phone: | (800) 225-2470 | General information |
| Web site: | www.dws-investments.com | Main web site |
| Social Security Administration | ||
| Phone: | (800) 772-1213 | All inquiries |
| Web site: | www.ssa.gov | Main web site |
| Web site: | www.ssa.gov/boston/ | Boston region web site |
| TIAA-CREF | ||
| Phone: | (800) 842-2733 | Main number |
| Phone: | (800) 842-2776 | Participant information (most inquiries) |
| Phone: | (800) 842-2004 | Boston office |
| Phone: | (800) 842-2252 | Automated telephone service |
| Phone: | 781-314-2402 | To make appointment with on-campus one-on-one counselor |
| Web site: | www.tiaa-cref.org | Main web site |
| Web site: | www.tiaa-cref.org/bostoncollege | Boston College specific plan information |
| Web site: | www.tiaa-cref.org/moc | To make appointment with on-campus one-on-one counselor (will need your User ID and Password) |
| Tufts Health | ||
| Phone: | (800) 701-9000 | General information |
| Plan: | Tufts Medicare Preferred HMO | Group # 1456 |
| Plan: | Tufts Medicare Supplement | Group # 1456 S |
| Web site: | www.tuftshealthplan.com | Main web site |