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Carroll School of Management Graduate Programs

Kristen Vicino
MBA '10

Kristen standing outside of Liberty Mutual's office
Kristen Vicino, MBA '10, is currently using the skills she acquired at Boston College in her position as Director of Agent/Broker Strategy at Liberty Mutual Insurance.


Where did you hail from and what were you doing prior to your MBA studies?
I grew up in Wareham, MA. After graduating from Babson College with a bachelor’s degree in business administration in May 2005, I worked for three years in Human Resources, including HR operations, HR analytics and benefits, at a large Boston financial services company.

What inspired you to pursue an MBA degree?  
I always knew an MBA would advance my career. As I searched for a business program, I realized I wanted to move away from human resources.  I saw an MBA as giving me strategic and managerial tools to succeed in business and to give me flexibility as to where I worked.

What made you decide upon the Carroll School of Management?  
I liked the Carroll School’s academic caliber and reputation, its collaborative learning environment, its intentionally small class sizes which offer students opportunities to learn from professors, classmates and practitioners.  Everyone strives to be their best which fosters collaboration.  I enjoyed the community feel –everyone knows one another by face, name and aspirations.  I made strong professional connections and great friends.

What was your concentration?
I concentrated in Leadership and Management.  I took courses in strategy, management and operations.  These helped me think about business decisions holistically.

Tell us about your six-month assignment in London with Liberty Mutual?  
I worked in London as part of Liberty Mutual’s Corporate Development Program.  This is a two-year general management rotational program for new master programs’ graduates.  I obtained this job through our on-campus recruiting process.  I love my job and have already worked in two different business units, interacting closely with people from underwriting, claims, IT, HR and finance.  I’m learning about diverse product offerings and, in my last rotation, the strategic importance of our presence in Europe.  I am especially enjoying sampling different roles before settling into a career path, and helping drive business decisions.  

What was your proudest achievement at the Carroll School?
My career switch.  Transitioning out of a very functionally-specific career and into general management can be difficult.  BC allowed me to demonstrate my capabilities and articulate how my past experience would contribute to my future career.

What was your most favorite experience?
I loved participating in the National MBA Human Capital Case Competition. This was a high-pressure situation, drawing upon the skills developed in business school and learning from students with diverse educational experiences.  

Who was your favorite professor?
I really enjoyed working with Professor Bob Radin.  I appreciated his discussion forums, his career experience and academic knowledge.