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Sloan Center News

Social Security Closes Offices As Boomers Retire. How to Get Help Now

24 June 2014—Philip Moeller, Center's research fellow, writes an article in Money about the tension between budget cuts at Social Security and the increased demand for Social Security services.

With fewer offices and fewer employees, the agency is overwhelmed. These five steps can help you find the information you need.

As millions of Baby Boomers start to retire, the Social Security Administration is being flooded with demands for help with benefits. But in a feat of bad timing, the agency has closed 64 field offices (1 out of 20), reduced hours at all the others, and now has 11,000 fewer employees today since 2010, according to a recent bipartisan Senate report.

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