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Employee Engagement and Mentorship | LRN

18 April 2014—Sloan Center's report was mentioned on www.lrn.com.

The Case for Reverse Mentorship

Traditionally, mentoring in the workplace involves a more senior leader coaching a younger professional who is seeking guidance along the same career path. A new trend is reverse mentorship, which is unfolding in some formal and informal ways. For example, a tech-savvy Millennial may provide guidance to the Compliance & Ethics team around how to use social media as a platform to communicate and share information with a global enterprise on ethical dilemmas and risk-based awareness and to provide a forum for moderated discussion. Informally, a senior colleague may seek guidance from a Millennial around how to enable mobility of critical pieces of information so that the sales organization can access information in real-time.

According to a report from the Sloan Center on Aging & Work, in collaboration with the Boston College Center for Work & Family, The Hartford insurance company developed a pilot reverse mentoring program. The program’s objective was to help executives become more fluent in the digital technologies its customers and partners were using. A small group of Millennials had already begun an idea exchange around technology. As part of the reverse mentoring initiative, this group was invited to coach senior-level leaders in expanding their understanding and use of social media. In addition to the business benefits of the program, career path opportunities emerged for the Millennials and a newly revised social media policy was developed collaboratively. ...

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