Student Loan Exit Interviews
All students who are planning to graduate in August 2018 who have borrowed Perkins, Nursing, Law School, Sharp, Bank of America, Graduate PLUS, or Direct Stafford loans while attending Boston College are required to complete a two-step Exit Interview process prior to leaving the University. Notifications will be emailed in March from Heartland ECSI and will include instructions on how to login to Heartland ECSI Web site to complete:
Step 1. The online Exit Interview at the website of Heartland ECSI.
Step 2. Attend one of the following Exit Counseling Sessions for guidance on Consolidation, Loan Forgiveness, and Loan Repayment Strategies.
Failure to complete an Exit Interview will result in a hold on your transcript and diploma. If you have any questions, call the Office of Student Services at 617-552-3300 or 800-294-0294 and ask to speak with a member of the Loan Repayment staff.
Massachusetts No-Interest Loan Exit Counseling
Borrowers of Massachusetts No-Interest Loans are required to complete an Exit Interview prior to Commencement. This may now be completed online. You will receive a letter in March from Heartland ECSI outlining the steps for completion of the online Exit Interview. You will be asked to login to the website of Educational Computer Systems, Inc. (ECSI), Mass. DoE's loan servicing company, to complete the Exit Interview. You will be required to provide family information and personal references. Please be sure to have this information ready when you begin the online Exit Interview.
If you have any questions about your Massachusetts No-Interest Loan debt or the Exit Interview process, please contact the Office of Student Services at 800-294-0294 and ask for a member of the Loan staff. Appointments with Loan staff regarding debt counseling may be scheduled by calling the Office of Student Services.