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Research Services

information technology services

Assistance with Online Surveys

Research Services can assist researchers in constructing online surveys.  Online surveys offer a quick and cost-effective method of data collection for research.  An online survey is similar to a paper-based or telephone survey, but allows the survey taker to input data directly into a database.  As with telephone and paper surveys there are methodological considerations specific to online surveys including ensuring representation of the population surveyed and ensuring a random selection of respondents.  There are also privacy and security considerations specific to online surveys. Online surveys may be taken by anyone with access to a Web browser and the Internet. Qualtrics and REDCap, two widely used online survey tools are available to faculty, students and staff at Boston College.

Research Services offers free Getting Started with Qualtrics, and Getting Started With REDCap tutorials every semester, including the summer, as well as other tutorials and workshops. Research Services is also available to develop customized tutorials or in class lectures on survey design using Qualtrics or REDCap as well as other research related topics by contacting:

If you are conducting survey research at Boston College, it is important to make sure that your specific online research complies with the policies of the Office of Research Integrity and Compliance ( and your funding agency. Research Services can assist with ensuring that your Qualtrics or other surveys comply with the necessary requirements, including security.

If currently available online survey design tools do not meet your needs, Research Services staff will consult with you about other options such as designing a custom survey or hosting your survey on a secure server at Boston College.

For more information about surveys, contact Rani Dalgin ( or