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Getting Help

how to get technology help at bc

Need help during move-in? Technology help will be available onsite during move-in. Just ask for help when you check in at your residence hall. See the hours of operation for the Walk-In Help Desk and Help Center (617-552-HELP).

to get Help

Note: You can get technology help regardless of where you buy your computer from.


EagleTech student technology specialists work in ITS to assist their fellow students with technology. EagleTech students will be available during move in to help you with technical problems such as connecting your computer to WiFi and virus issues.

The Computer Hardware Repair Center

The BC Computer Hardware Repair Center, which is located in O'Neill Library Room 208, services computers on-campus (whether they are purchased through BC or not). Learn which computer brands they are certified to repair.