Skip to main content

Secondary navigation:

Information Technology Services

Email Virus at BC


Today, some members of the BC Community received a particularly dangerous virus via email. The subject and content varies (one example had a Subject Line of “Payment”), but it has an attachment with a file extension of “.docm”. When clicked, the attachment will attempt to encrypt all of your files, making them unusable and possibly unrecoverable.

What to Do

If you receive ANY message with this type of attachment, delete the message right away. Do NOT click on the attachment.

If you opened the attachment, it may still be in the process of encrypting files. Immediately shut down your computer and contact the Help Center at 617-552-HELP (4357).


Always stop and think before clicking on attachments. If you are unsure if a message is fraudulent, do not reply to the sender, even if it appears to be from someone you know. We encourage you to learn more about your critical role in information security. Visit: