information technology services
ITS Tech Desk
EagleTech Student Technology Specialists assist users with any computer problems that arise while working in the technology center. We also provide support for the scanners and printers in the center. Additionally, we are available to assist users with the many applications provided on the library public computers.
Walk-in Help Desk
EagleTech Student Technology Specialists help other Boston College students with their computer problems. The most common issues we work with are related to networking, software, viruses and spyware, and system configuration.
Training & Communications
EagleTech Student Technology Specialists create training programs for the Boston College student community with topics ranging from Microsoft Office to more advanced design applications. We also aid professional full-time staff members in setting up training presentations for faculty and staff, creating email communications to the entire Boston College community, and developing marketing efforts about technology on campus.
EagleTech Student Technology Specialists assist full-time professional Technology Consultant staff members in supporting the technology needs of faculty and staff by providing local technology support. Technology Consultants provide a wide range of services around campus including software installation and desktop troubleshooting.