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Information Technology Services

Network Systems

information technology services

The Network Systems group provides high level architecture and network system design services for ITS. Working cooperatively with all other departments, the Network Systems group provides the network environment that allows all services, server-based systems and applications to run on the Boston College network. Responsibilities include:

  • Systemic upgrades to all network hardware and software
  • New technology investigation, engineering, configuration and deployment
  • Network Operations Center (design, software utilities, tools, configuration, monitoring, reporting)
  • Design and coordination with all other services and ITS departments
  • Internet Service Provider; Internet I and II - (Engineering, monitoring and oversight)
  • Bandwidth Resource Management (design, software utilities, tools, configuration, monitoring)
  • Virtual Private Network (VPN) Services
  • Network documentation, Standards Document
  • Routing, IP address space maintenance
  • Wireless Ethernet Services (Design, configuration, installation)
  • Vendor management (Enterasys, Dimension Data, RCN, Cisco, IBM)
  • Engineering for new buildings and renovated spaces
  • High Level - Systemic network troubleshooting

Ann Murphy,
Associate Director

Having issues with phone, network, or cable TV? Please call 617-552-HELP (4357) or put in at ticket at

Contact Information

Joseph Harrington, Director
(617) 552-8034


Need help? Visit or call (617) 552-HELP.