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Information Technology Services

Data & Cable TV Services

information technology services

The Data and Cable Television Services group is responsible for the operation and maintenance of the Cable Television system and the entire Boston College computer networking plant. Responsibilities include:

  • Troubleshooting and repair of computer network
  • Systemic upgrades to CATV hardware and software
  • Vendor management (Comcast)
  • All moves, adds and changes
  • Remote site network services (Waltham, Weston, Dorchester, Newtonville, Newton, 1280 Boylston)
  • Wireless ethernet services
  • Network equipment staging, configuration, and installation
  • UPS systems for all network room locations
  • On-call support for after-hours outages
  • Troubleshooting and repair of computer network
  • Technical assistance on all network services capital projects

Having issues with phone, network, or cable TV? Please call 617-552-HELP (4357) or put in at ticket at

Contact Info

Joseph Harrington, Director
(617) 552-8034


Need help? Visit or call (617) 552-HELP.