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Glossary of Terms

boston college computer replacement program

The BCCR program uses some unique terminology. Below are some definitions of common terms.

ALLOCATION TYPES

There are 3 allocation types:

  1. Primary – Computer assigned to an eligible employee position.
  2. Shared – Computers used by part-time employees, student employees, or shared within the department for some other purpose. Example: A workstation with graphic design resources. Note: Shared computers are grandfathered in and no new shared computers will be added.
  3. Classroom – BCCR replaces computers in academic classrooms maintained by ITS Media Technology Services and The Center for Teaching Excellence. BCCR partners with the Office of the Provost to determine classroom allocations.

ALTIRIS

Altiris is a software tool that ITS uses to manage computers on campus. BCCR relies on Altiris to capture information on software and printers that need to be reinstalled on customer computers, as well as performing overnight data migrations between Windows computers.

AM-CR (PEOPLESOFT ASSET MANAGEMENT - COMPUTER REPLACEMENT)

AM-CR is the inventory tool used to track the assignment and location of BCCR computer assets, and to facilitate the replacement process. Department Contacts (DCs) work within the application to coordinate their area deployments. Note: You may also hear the terms PeopleSoft Asset Management, AM-CR (Asset Management - Computer Replacement), or Asset Management system.

ASSET

The Asset Management system refers to each computer as an asset. AM-CR is currently used to track BCCR computer assets.

  • Old Assets – The existing computers in the department, primarily distributed during the last BCCR cycle.
  • New Assets – The computers that will be distributed during the current BCCR cycle.

AUTOMATED EMAIL NOTIFICATION

BCCR uses a series of automated email messages tied to the Asset Management system to communicate with members of your department throughout the replacement process. See the schedule of the system-generated email messages to end users.

CUSTODIAN vs. ASSET CONTACT

The Custodian is the person who has been assigned the computer. The Asset Contact field displays the person logging in to the computer most often. On primary systems, the asset contact and custodian are usually the same. On shared systems, the asset contact may be a student or part-time employee (someone who is not allocated a primary system).

DATA MIGRATION

  • For primary systems tied to faculty and staff members, BCCR will move data from the existing BCCR computer to the new.
  • Department Contacts must request in advance any data migration from/to shared BCCR computers.
  • BCCR does not generally move any data, to or from, a non-BCCR computer. Exceptions can be made if requested by a Department Contact well in advance. BCCR will need sufficient time to update AM-CR records, have the Altiris client installed, and assess software and configuration.

VARIANCE

Variance is the difference in cost between a non-standard request, less the cost of the model the person is eligible to receive. For example, if a faculty member requests a high-end Mac laptop, the variance would be the cost of the high-end Mac laptop less the cost of the standard Mac laptop. See current variance costs (PDF) (BC sign-in required).

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