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Email Schedule

boston college computer replacement program

If the Department Contact prefers, BCCR can communicate with your department throughout the replacement process. Below is a schedule of the system-generated email messages to end users.

TIMELINE EMAIL COMMUNICATION
~14 weeks prior to start date and up to 1 week prior Introduction to the BCCR Program and the start date for replacements in the department.
1 week before deployment Reminder that new computer will be installed in one week.
1-2 days before deployment Reminder that the new computer will be coming the next business day.
2 weeks after deployment Invitation to complete feedback survey about the BCCR program and information about getting help.