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Phishing occurs when a person attempts to steal personal information or install malicious software on your computer with the intention of stealing money or personal information from you. Cybercriminals can do this in a number of ways, all of which require some action on your part. They might email you, call you on the phone, post a link on your Facebook wall, or convince you to download something off a website. The best way to protect against phishing scams is to know the signs.
1) REPORT A SECURITY INCIDENT
Email email@example.com to report if you think you’ve been the victim of a phishing email. A member of the security team will follow-up with you.
2) TAKE IMMEDIATE STEPS TO PROTECT YOUR ACCOUNTS
- Change your BC Password and BC Gmail Passwords. Phishing emails often target your credentials so they can access your email account, or your BC account, and gain access to your private data. Change your passwords, and take away their access.
- Change other passwords. If you use your BC passwords on any other accounts, change those passwords as well.
- Log out of all other Gmail Sessions. If a bad guy got a hold of your BC Gmail login, they may be logged into your account. Kick them out! In the bottom right corner of Gmail, click Details and then Sign out all other web sessions.
- Check your Sent Mail folder. Bad guys often use compromised email accounts to send malicious messages to others in your contacts. If you see emails were sent from your account which you did not send, this would confirm your account has been compromised, and will let you know who has received an email from your account.
- Check your mail forwarding settings. Bad guys often enable mail forwarding so messages sent to your email will be forwarded to an account of their preference. Disable unwanted email forwarding by going to Settings > Forwarding and POP/IMAP > Disable forwarding > Save.
- Check your Google email settings and remove any suspicious accounts. Go to Settings > Accounts > Send Mail As.
- Scan your computer for malware or viruses.
- Turn on 2-Step Verification for BC Gmail. If you have already done so, add an extra layer of protection to your BC Google account.