BC Technology Essentials
Technology is an essential part of the BC experience. Whether you are a student, faculty, or staff, you will use these services every day.
Your BC Security Credentials (Username, BC Password, PIN, LDAC, & Eagle-One card)
To use most of BC's technology services, you need to know your BC username and password. For example, your username and BC password allows access to Agora Portal and your PIN allows access to your voicemail account. Learn more about your BC security credentials and what you can access with them.
The Eagle-One Card is the official Boston College ID. Learn about your Eagle-One card, including where and how you can use it.
Your BC email account
- Learn more about email at BC.
- Learn about BC's Spam Quarantine Service, which automatically quarantines and deletes messages it identifies as spam.
Phone & Voicemail at BC
Faculty and most staff have a BC phone number with voicemail. Learn how to check your voicemail, how to make long distance calls, and more. Also, learn about the security credentials (PIN & LDAC) you need for voicemail and making long distance calls.
Accessing the BC network (from on-campus & off-campus)
As long as you have a BC username and password you can use your computer on the BC network. Once you are connected to the BC network, you can browse the web, check your email, access department servers and Professor's folders, and much more. Learn how to connect your computer to the BC network, using a wireless connection, VPN (Virtual Private Networking), or an Ethernet cable.
Agora Portal - the BC Intranet
Agora Portal is the BC Intranet. The word "Agora" is Greek for gathering place. After you log in to http://portal.bc.edu, you can set your privacy preferences, change your password, renew library books, view your records, and much much more. Learn all about Agora Portal.
Virus protection for your computer
As a member of the BC community you must keep your computer protected from viruses. Get your free copy of Virus Protection software and learn how to protect your computer from viruses at www.bc.edu/virus.
Store and share your files on the web
Storing confidential data? Be sure to read the best practices related to data security and Google Drive.
Printing to a BC printer
After connecting to the BC network, you can print to a department printer, Library printer, or to a printer in a computer lab. Learn how to print to a BC printer.
Have a technology question or issue?
- Contact the Help Center: 617-552-HELP (4357), firstname.lastname@example.org, live tech support chat (M-F 9am-5pm), or www.bc.edu/gethelp (BC sign-in required).
- You can also visit the Walk-In Help Desk in O'Neill 316.