On this page:
- What is my BC Password?
- New to Boston College?
- How often must I change my BC Password? (BC sign-in required)
- How to change your BC Password?
- Note for BC employees (including student employees)
- Note about saved passwords
- Where can I use my BC Password?
Make sure to set the answers to the Challenge Questions. In the event you forget your BC Password, your answers to these questions will allow BC Help Center staff to confirm your identity and reset your password.
A temporary BC Password will be assigned to you and you will be required to change it the first time you log into Agora Portal.
- If you know your current password
- If you do not know your current password
- If you cannot answer your Challenge Questions
There are several options in your Agora Portal menu called Change Password/Challenge Questions that allow you to change your password or Challenge Questions at any time. You need to know your current password or Challenge Questions in order to choose a new one.
If you forgot your password and you set up Challenge Questions in Agora Portal, you can conveniently change your password using Agora Portal (click "Forgot Password?") or by calling 617-552-HELP (4357) and correctly answering the Challenge Questions.
If you're a BC applicant who does not remember your password and you did not set up Challenge Questions in Agora Portal, you can have it reset using Agora Portal (click "Forgot Password?"). You will be asked to enter the email address you used for your application.
If you cannot correctly answer your Challenge Questions or you have not completed your Challenge Questions, you must call the Help Center at 617-552-HELP (4357).
Note About Eduroam
When you connect to the eduroam wireless network at Boston College, it requires you enter your BC Password. When you change your BC Password, this will disconnect you from the eduroam network, and you will be prompted to re-enter your BC Password. Before changing your BC Password, we recommend you open the network settings on your mobile devices, and "forget" the eduroam wireless network. This will help to prevent you from being locked out of your BC account temporarily, as those devices may attempt to use the old password to connect to eduroam.
All employees (including student employees, faculty, and staff) must also use BC 2-Step Verification to confirm their identity when changing their BC Password. This added level of security is in place to protect private employee information.
Some applications on your computer or mobile devices may provide the option of remembering your BC password. This option allows you to use these applications without having to enter your password each time. For security reasons, we strongly recommend against using this feature. If you have allowed any of these applications to remember your password, you will find that you cannot log in after you change your password using Agora Portal. This is because the application will continue to try to log in with the old, locally stored, password. To correct this, see the application's online Help documents to learn how to delete or change a stored password.
Use your password to access the BC network and most online BC services. When you change your password, it will take effect almost immediately on most applications.
You can use your new password for:
NOTE: BC G Suite (& BC Gmail) requires using your Secondary Password, which is different from your BC password!
Your BC password will be changed within a few minutes on:
- Adobe AEM Web Publishing
- PeopleSoft (Human Resource System)
- PeopleSoft Financials
- UIS (TN3270 software a.k.a. CICS)
Note: Use the new password to log into UIS. Some faculty and staff also have a secondary UIS password that allows them to post business transactions. That secondary password in UIS will not change.
- VPN (Virtual Private Network)
- Windows Sign-On Windows users: This is the login you complete when you start your computer and enter your username, password, and domain (bc). You may find you need to restart your computer to regain network access after your password has been updated.
Over the next 2 hours, if you have any devices connected to the BC wired/wireless network, you will be prompted to log in again, with your new BC Password, on these devices. If you are not currently connected to the BC wired/wireless network, you will be prompted to log in again, with your new BC Password, the next time you connect.