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Information Technology Services

BC 2-Step Verification

In response to the increasing number of phishing scams impacting the Boston College community, Information Technology Services has implemented a high-security login process for accessing certain secure services that requires two steps to verify the identify of the person logging in:

  • Verify with something you know: Login username and password.
  • Verify with something you have: A device such as a mobile phone, tablet, or landline.


• Get Started: BC 2-Step Verification
Guide to Using 2-Step Verification 
• About 2-Factor Authentication

This process, called BC 2-Step Verification, uses Duo Security technology to have users confirm their identity using another device such as a mobile phone (via text, automated phone call, or Duo Mobile App), tablet (via Duo Mobile App), or landline phone (via automated phone call).

BC 2-Step Verification is required when accessing the following services:

  • Change BC Password
  • Change Challenge Questions
  • Change Secondary Password
  • Eagle VPN
  • MyBill
  • PeopleSoft HR
  • Peoplesoft Financials
  • Refund Request
  • Slate

Note: In the future, ITS will be expanding the use of 2-Step Verification to other services to help further protect BC accounts.

Learn More

Need Help?

For help with BC 2-Step Verification, contact the BC Help Center at 617-552-HELP (4357) or or message us at live tech support chat (see hours).