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Information Technology Services

macOS High Sierra (v. 10.13) at Boston College

Apple released macOS High Sierra (v. 10.13) commercially on September 25, 2017. Learn more from Apple.

 

What does BC Recommend?

Please note that High Sierra (v. 10.13) has some known compatibility issues with the software and services you use on campus:

 

How can I upgrade my computer to High Sierra (v. 10.13)?

Before you upgrade to High Sierra, make sure your computer and all software is compatible with this version. Check the macOS Application Support Grid (BC Wiki sign-in required).

Faculty & staff

There are still some applications used on campus that are not compatible with High Sierra (v. 10.13). Please check with your TC before upgrading. For more details, visit the macOS Application Support Grid (BC Wiki sign-in required).

  • For BC-owned computers that were distributed through the BCCR program, upgrade licenses are available. If you're interested in upgrading to High Sierra (v. 10.13), please contact your TC for details.
  • For all other BC-owned computers, email licensing@bc.edu to request an upgrade.

We recommend that you contact your TC for assistance with upgrading to High Sierra (v. 10.13).

Students & personally-owned computers

We recommend you get assistance with upgrading to High Sierra (v. 10.13). Students can bring their computer to the Walk-In Help Desk in O'Neill 316.

 

How do I get help with High Sierra (v. 10.13)?

If you have issues with High Sierra (v. 10.13), contact the Help Center (617-552-4357 or help.center@bc.edu) for assistance.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Tip: You should always backup your computer before you upgrade to a new operating system.