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Information Technology Services

Mac OS X El Capitan (v. 10.11) at Boston College

Apple released El Capitan (v. 10.11) commercially on September 30, 2015.

 

How can I upgrade my computer to El Capitan (v. 10.11)?

Before you upgrade, make sure your computer and all your other software is compatible with this version.

Faculty & staff

There are still some applications used on campus that are not compatible with El Capitan (v. 10.11). Please check with your TC before upgrading. For more details, visit the macOS Application Support Grid (sign-in to BC Wiki required).

  • For BC-owned computers that were distributed through the BCCR program, upgrade licenses are available. If you're interested in upgrading to El Capitan (v. 10.11), please contact your TC for details.
  • For all other BC-owned computers, email licensing@bc.edu to request an upgrade.

We recommend that you contact your TC for assistance with upgrading to El Capitan (v. 10.11).

Students & personally-owned computers

We recommend you get assistance with upgrading to El Capitan (v. 10.11). Students can bring their computer to the Walk-In Help Desk in O'Neill 316.

 

How do I get help with El Capitan (v. 10.11)?

If you have questions or issues with El Capitan (v. 10.11), contact the Help Center (617-552-4357 or help.center@bc.edu) for assistance.