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Information Technology Services

CrashPlan Backup

backup

CrashPlan by Code42 is the backup service available to all current BC faculty & staff. It replaced Connected Backup.

About CrashPlan

CrashPlan backs up your data automatically and enables you to quickly and easily restore your own data using the CrashPlan app. It runs silently in the background, continuously protecting data on your computer. As long as your computer is connected to the internet, your data will be backed up to the CrashPlan Cloud. When you are home, VPN is not required for the backup to run. 

  • Read about how CrashPlan works (from Code42).
  • If your computer has not backed up in 7 days (or 21 days), you will receive an email alert from CrashPlan.

Getting Started

Interested in using CrashPlan?

Current faculty & staff, please contact your TC to get CrashPlan. For most faculty & staff, the software installation and backing up will be done automatically and will require no action on your part.

Restoring Files

To restore files using the CrashPlan app:

  1. Open the CrashPlan app by searching for "crashplan" on your computer.
  2. Log in using your BC username and password.
  3. Learn how to restore files via the CrashPlan app (from Code42).

Caution: When restoring files from your backup, please do not “select all” to restore all files and directories to their original location. If you use the option to "Save Selected files to: Original Location" and are not mindful of what you actually want restored, you could unintentionally overwrite good system and application related files.

Restoring a few files (not for large downloads)

Web restore is designed to download just a few files when you need them on the go. It is not designed for large downloads.

To restore just a few files (not large downloads) using CrashPlan via the web:

  1. Go to: https://revival.bc.edu:4285/login/#/login
  2. Log in using your BC username and password.
  3. Learn how to restore files via the web (from Code42).
    Important: If you make edits to the restored file, make sure to put that file back on the computer with CrashPlan installed.

Learn More