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Information Technology Services

Set Up Your Voicemail

bc voicemail

What you need to do on or after August 6

  1. Set up your new Voicemail
    • Dial 2-4006 (on-campus) or 617-552-4006 (off-campus).
    • Log in using your 5-digit extension (or 6-digits for shared box) and your 8-digit BC Eagle ID (the first 8 digits on your BC ID card) as your voicemail password/PIN. Your old PIN will not work.
    • You will be prompted to:
      • Change your voicemail password/PIN. You may reuse your old PIN, provided it does not include sequential, identical, or adjacent numbers (ex. 12345, 11111, or 14725). See the PIN security requirements (BC sign-in required).
      • Re-record your name.
      • Re-record and activate any custom greetings.
  1. Check for messages left prior to August 6
    • Messages left before August 6 will not be moved to the new system. However, you will be able to retrieve them by dialing 1-4006 (on campus) or 617-641-4006 (off campus), or visiting (requires VPN off-campus).
    • Messages you listened to will be available for 3 days after being listened to; messages you never listened to will be available for 45 days after being received.

Don't know your Eagle ID?

If you forget your Eagle ID, you can:
  • Look at your BC ID card - your Eagle ID is the first 8 numbers.
  • Log in to Agora Portal, select PeopleSoft Human Resources Services, and View Paycheck. Your Employee ID is your Eagle ID.
  • Contact Student Services at 617-552-3300 or 800-294-0294.



Contact the Help Center at 617-552-HELP (4357) or