About your BC Email
- Getting an email account at BC
- About your BC email address
- How to create your Secondary Password for BC Email
- BC's computing policies and guidelines
- How much space do I have for email messages?
- Gmail message size limits (scroll down page to "Attachment size limits")
- Suppressing your email address from publication
- How long do messages stay in the Trash?
- What happens to my email when I leave BC?
Boston College provides email services for all affiliated students, faculty, and staff (including part-time and visiting faculty and staff). These email services require a BC username and Secondary Password.
New students: You will receive a letter containing your BC username and password as soon as you are formally transferred to 'student' status. If you lost or did not receive the letter containing this information, visit the Walk-In Help Desk in O'Neill 316 or contact the Help Center at firstname.lastname@example.org or 617-552-HELP (4357) or message us at live tech support chat (M-F 9am-5pm).
Faculty and Staff: You will receive a letter containing your BC username and password from your department. If you lost or did not receive the letter containing this information, contact your Technology Consultant (TC).
Your email address at Boston College has two forms:
- "friendly" - email@example.com
- "short" - firstname.lastname@example.org
- Learn how to change your reply-to address
Your "friendly" address is email@example.com. If your full name is not unique at BC, you must use the appropriate number after your name (for example, John.Doe.firstname.lastname@example.org). To learn what your number is, check the Electronic Communications Directory and search for your name to find your directory record and to confirm your "friendly address."
Note: If you are the first or only person with that name, and you have a 1 after your name, you do not need to use the number 1 in the address. If another person with the same name is added to the system in the future, this new person will be assigned email@example.com.
Your "short address" is firstname.lastname@example.org. Your "short address" is unique within Boston College. Learn more about your BC username.
Important: Boston College recommends that you keep the short version of your address private and only use it to log into your BC accounts. Give people the "friendly" version of your email address instead. If you make the short version public, your BC accounts may be somewhat more vulnerable to hackers.
Your G Suite for Education account offers you an unlimited amount of space to store files. This includes the space you use for Gmail, Google Calendar, and Google Drive. Note that G Suite restricts the size of file attachments to 25 MB.
You can control whether your email address is published within the Boston College community and/or to the public at large. To suppress your email address from publication:
- Log in to Agora Portal.
- Under the My Services tab, click Privacy Preferences.
A table of current privacy settings for your account appears.
- At the bottom of the page, click Update Privacy Preferences.
Important: Be sure to read the information about changing your email address availability before making changes.
- On the Update Privacy Preferences page, make any desired changes, then submit them by entering your password and clicking Update preferences at the bottom of the page.
Messages remain in the Trash for 30 days. After that, Gmail permanently deletes them. Note: You can empty your Trash before the 30 days or set up your email application (Apple Mail, Outlook, etc.) to automatically purge Trash when you exit the program.